THE IMPACT OF USER EXPERIENCE AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN BCA MOBILE BANKING . ZONAsi: Jurnal Sistem Informasi, [S. l.], v. 7, n. 2, p. 638–648, 2025. DOI: 10.31849/mrhhdz04. Disponível em: http://journal.unilak.ac.id/index.php/zn/article/view/24603. Acesso em: 1 dec. 2025.