Analysis of User Satisfaction with the Merdeka Mengajar Platform Application Using the End User Computing Satisfaction Model
Abstract
The Merdeka Mengajar Platform was developed to support the implementation of the Merdeka Curriculum. The analysis of user satisfaction with this application is conducted to ensure that the application meets the needs of its users. This study employs multiple linear regression to evaluate the relationship between the dependent variable and various predictors (independent variables). The user satisfaction model used is the End User Computing Satisfaction, which consists of five variables: content, accuracy, format, ease of use, and timeliness. Validity tests show that all statements are valid. Reliability tests indicate that all variables are reliable with Cronbach's Alpha values greater than 0.600. Normality tests demonstrate that the data is normally distributed with a Sig value of 0.128. Linearity tests show that the relationships between variables X1, X2, X3, X4, and X5 and variable Y are linear. The study uses a Likert scale for assessment, and the data is processed using SPSS version 27. Hypotheses are tested using multiple linear regression (F-test and T-test). F-test results indicate that the variables content, accuracy, format, ease of use, and timeliness collectively have a significant impact on user satisfaction with a significance value < 0.001. T-test results reveal that the variables content (X1) and timeliness (X5) have a significant impact on user satisfaction with significance values < 0.001. Conversely, the variables accuracy (X2), format (X3), and ease of use (X4) do not show a significant partial impact on user satisfaction
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References
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