The Effect of Workload and Work Discipline on Employee Performance at UPT Bapenda Pekanbaru

Abstract

This study aims to examine the effect of workload and work discipline on employee performance at the Regional Revenue Agency (UPT) of Pekanbaru City, both partially and simultaneously. A descriptive quantitative approach using multiple linear regression analysis was employed. The population consisted of all 36 employees of the Regional Revenue Agency (UPT) of Pekanbaru City, and census sampling was applied so every employee became a respondent. Data were collected through questionnaires using a five-point Likert scale and analyzed with SPSS. The results indicate that workload has a positive and significant effect on employee performance, with a t-value of 4.397 and a significance value of 0.000, contributing 31.9% to employee performance. Work discipline also has a positive and significant effect, with a t-value of 2.671 and a significance value of 0.012, contributing 11.8%. Simultaneously, workload and work discipline significantly influence employee performance, with an F-value of 12.800 and a significance value of 0.000. The coefficient of determination (R²) of 0.437 indicates that both variables explain 43.7% of the variation in employee performance, while the remaining 56.3% is influenced by other factors.