Pengaruh Lingkungan dan Stress Kerja Melalui Motivasi Terhadap Kinerja Rumah Sakit Jiwa Tampan Pekanbaru
Keywords:
Lingkungan, Stress Kerja, Motivasi, Kinerja Rumah Sakit
Abstract
Penelitian ini dilaksanakan pada Rumah Sakit Jiwa Tampan Pekanbaru, dengan tujuan mengkaji pengaruh lingkungan kerja dan stres kerja melalui motivasi pegawai terhadap kinerja RSJ Tampan Pekanbaru. Pengambilan sampel dilakukan dengan tabel Crejcie & Morgan (1970) dan metode sistematic random sampling. Penelitian ini hanya akan mengambil populasi pegawai yang berstatus PNS dengan jumlah 215 orang, sehingga diperoleh sebanyak 140 sampel. Teknik analisa data penelitian ini menggunakan statistik deskriptif dan analisis verifikatif, sebagai alat analisis digunakan Sctruktural Equational Model yang diproses dengan Software SmartPLS2. Hasil analisis membuktikan bahwa pada Rumah Sakit Jiwa Tampan Pekanbaru, lingkungan kerja berpengaruh terhadap kinerja; stres kerja yang tinggi akan menurunkan kinerja; tinggi rendahnya motivasi mempengaruhi tinggi rendahnya kinerja; lingkungan kerja yang baik mampu meningkatkan motivasi pegawai; stres kerja yang dialami oleh para pegawai mempengaruhi motivasi mereka dalam melayani masyarakat; meningkatnya motivasi karena semakin baiknya lingkungan kerja yang dirasakan para pegawai akan meningkatkan kinerja; dan menurunnya motivasi para pegawai akibat stres kerja yang tinggi akan menurunkan kinerja.
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References
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Budiyanto., A.J.M. Rattu., & J.M.L. Umboh. 2019. “Faktor-Faktor Yang Berhubungan Dengan Stres Kerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Umum Bethesda GMIM Tomohon.” Jurnal KESMAS, Vol. 8 No. 3, April 2019.
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Cretu, Mihaela., & Gora, Ana Halexander. 2019. “Faculty and Work: Stress or Performance?. Review of International Comparative Management Volume 20, Issue 4, October 2019.
Dzul, Akbar Insani,. Sri, Lestari Ramadhani Nasution., Suci, Erawati., & Rapael, Ginting. 2018. “Pengaruh Tingkat Kejenuhan Terhadap Kinerja Perawat Wanita di Ruang Rawat Inap Rumah Sakit Umum Royal Prima.” Jurnal Mutiara Kesehatan Masyarakat, 2018; 3 (1): 71-79.
Edy Sutrisno. 2010. Manajemen Sumber Daya Manusia. Edisi Pertama. Cetakan Pertama. Jakarta : Penerbit Kencana.
Erdius, Erdius., & Fatwa, Sari Tetra Dewi. Stres kerja pada perawat rumah sakit di Muara Enim: analisis beban kerja fisik dan mental.” Vol 33, No 9 (2017), https://doi.org/10.22146/bkm.25551.
Ganster, D.C., & Rosen, C.C. (2013). Work stress and employee health: A multidisciplinary review. Journal of Management, 39(5), 1085–1122. https://doi. org/10.1177/0149206313475815.
Greenberg, Jerald dan Baron, Robert A. 2000. Perilaku Organisasi. Jakarta : Prentice Hall.
Hasibuan, Malayu S. P. (2011). Manajemen Sumber Daya Manusia, Edisi Revisi. Jakarta: PT Bumi Aksara.
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Husaini., Riska Awalia., dan Lenie Marlinae. 2016. “Analisis Pengaruh Faktor Lingkungan dan Motivasi terhadap Kepuasan Kerja di Pelayanan Kesehatan RSUD Banjarbaru.” Buletin Penelitian Kesehatan, Vol. 44, No. 3, September 2016 : 165 – 172.
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Indi, Arifah Maulidyah. 2017. “Pengaruh Stres Kerja Terhadap Kinerja Karyawan Back Office dengan Motivasi Sebagai variabel Intervening pada PT. Bank Tabungan Negara (Persero) TBK, Kantor Cabang Surabaya.” Jurnal Ilmu Manajemen Vol 5 Nomor 3.
Intan, Sulistyana Mustika Suci., & Diah, Wijaya Sutha. 2017. Analisis Lingkungan Kerja Dan Motivasi Kerja Karyawan Cssd-Laundry, Pemeliharaan Sarana, Dan Sanitasi Rsud Dr. Mohamad Soewandhie.” https://www.researchgate.net/publication/324256227.
Intan, Sulistyana Mustika Suci. 2018. “Analisis Hubungan Faktor Individu dan beban Kerja Mental Dengan Stres Kerja.” The Indonesian Journal Occupational Safety and Healt, Vol 7 Nomor 2, e-ISSN 25407872.
Leap-Han, S.B. (2012). Job stress and coping mechanisms among nursing staff in public health services. International Journal of Academic Research in Business and Social Sciences, 2(7), 131–176.
Li li., Hongyan Hu,. Hao Zhou., Changzhi He., Lihua Fan., Xinyan Liu., Zhong Zhang., Heng Li., Tao Sun. “Work stress, work motivation and their effects on job satisfaction in community health workers: a cross-sectional survey in China.” Prepublication history for this paper is available online. To view these files please visit the journal online (http://dx.doi.org/10.1136/ bmjopen-2014-004897). LL, HH and CH contributed equally.
Mangkunegara, Anwar Prabu, 2007, Evaluasi Kinerja Sumber Daya Manusia, Cetakan Ketiga Penerbit PT. Refika Aditama, Bandung.
Margiati, Lulus. 1999. “Stres Kerja: Penyebab dan Alternatif Pemecahannya.” Jurnal Masyarakat, Kebudayaan dan Politik, Th XII, No 3, Juli 1999, 71-80.
Muchtar. 2016. “The Influence of Motivation and Work Environment on the Performance of Employee.” Jurnal Ilmu Manajemen, Vol 6, No 2.
Muttaqillah., A. Rahman, Lubis., & M. Shabri Abd. Majid. 2015. “Pengaruh Stress Kerja dan Motivasi Kerja Terhadap Kinerja Perawat Serta Implikasinya Pada Kinerja Badan Layanan Umum Daera Rumah Sakit Jiwa (BLUD RSJ) Aceh.” Jurnal Manajemen Pascasarjana Universitas Syiah Kuala, Volume 4, No. 1, Februari 2015 pp. 144-153. ISSN 2302-0199.
Rahman, Abd., Lusia, Salmawati., & Ignasius Putu Suatama. 2017. “Hubungan Stres Kerja dan Kinerja Perawat di Ruang Inap Rawat Rumah Sakit Bhayangkara Palu.” Jurnal Kesehatan Tadulako Vol. 3 No. 2, Juli 2017 : 1-75.
Retno, Purwandi. 2015. “Hubungan Motivasi dan Stres Kerja Perawat Ruang Inap RSUD Sragen. JURNAL KEPERAWATAN, P-ISSN 2086-3071 E-ISSN 2443-0900, Volume 6, Nomor 2, Juli 2015. Versi online / URL.
Riyadi, Slamet. 2019. “The Influence of Job Satisfaction, Work Environment, Individual Characteristics and Compensation toward Job Stress and Employee Performance.” International Review of Management and Marketing | Vol 9 • Issue 3 • 2019.
Robbins, Stephen P,. dan Timothy A. Judge. 2009. Perilaku Organisasi. Edisi 12 Jilid 1 dan 2, Jakarta: Salemba Empat.
Sipatu, Lindatur. 2013. “Pengaruh Motivasi, Lingkungan Kerja dan Stress Kerja Terhadap Kinerja Perawat Inap di Ruang Rawat Inap RSUD Undata Palu.” e-Jurnal Katalogis, Volume I Nomor 1, Januari 2013 hlm 147-158.
Sharifah, Z.S.Y., Afiq, I.M., & Siti, S.D. (2011). Stress and its associated factors amongstward nurses in a public hospital Kuala Lumpur. Malaysian Journal of Public Health Medicine, 11(1), 78–85.
Shuriquie, S., & Fitzpatrick, N.K. (2015). Job stress, job performance and organizational commitment in a multinational companies. International Journal of Business and Social Science, 2(20), 20–29.
Susanty, Etty., & Helmiatin. 2017. “Effects of Stressor on Work and Employee Performance in Higher Education.” Review of Integrative Business and Economics Research, Vol. 6, Supplementary Issue 1Copyright 2017 GMP Press and Printing (http://buscompress.com/journal-home.html). ISSN: 2304-1013 (Online); 2304-1269 (CDROM); 2414-6722 (Print)
Tawaziwa, Wushe., & Jacob, Shenje. “An analysis of the relationship between occupational stress and employee job performance in public health care institutions: A case study of public hospitals in Harare.” SA Journal of Human Resource Management ISSN: (Online) 2071-078X, (Print) 1683-7584.
Tearle, P. (2013). Work related stress. European Journal of Business and Social Sciences, 1(10), 73–80.
Tumarni. 2018. “Pengaruh Pelatihan, Lingkungan Kerja dan Internal Corporate Social Responsibility Terhadap kinerja Perawat RSUD dr. Soedirman Kebumen.” Jurnal Penelitian 8 Maret.
Wanda, Jaskiewicz., & Kate, Tulenko. 2012. “Increasing community health worker productivity and effectiveness: a review of the influence of the work environment.” Human Resources for Health 2012, Page 2 of 9 http://www.human-resources-health.com/content/10/1/38.
Velnampy, T. (2013). Occupational stress and organizational commitment in private banks: A Sri Lankan experience. European Journal of Business and Management, 5(7), 254–267.
Whiting, A. (2016). Investigating the immediate and long term effects of job stressors on frontline service employees. International Journal of Marketing Research, 28(4), 319–331. https://doi.org/10.1016/j.ijresmar.2011.05.006.
Yong Lu., Xiao-Min Hu., Xiao-Liang Huang., Xiao-Dong Zhuang., Pi Guo., Li-Fen Feng., Wei Hu., Long Chen., Huachun Zou., & Yuan-Tao Hao. ‘The relationship between job satisfaction, work stress, work–family conflict, and turnover intention among physicians in Guangdong, China: across-sectional study.” Prepublication history and additional material are available. To view these files please visit the journal online (http:// dx. doi. org/ 10.1136/
Yudianto, Satriya., & Dwi Nita Ariyani. 2018. “The Influence Of Compensation, Motivation, and Work Environment on Performance, with Job Satisfaction as Intervening Vriable.” International Journal of Trent ScientificResearch and Development (IJTSRD). Vol 2, Issue 5, Juli- Agust 2018.
Altangerel, Ayungerel., Wang, Ruimei., Ehsan, Elahi., & Bayandalai Dash. 2015. “Investigating The Effect Of Job Stress On Performance Of Employees.” International Journal of Scientific & Tecnology Research, Volu 4, Issue 02, Februari 2015, ISSN 2277-8616.
Andi, Baharudin Anwar., Haris, Maupa., Muhammad, Ali., & Muhammad, Ismail. 2015. “The Effects of Work Stress and Compensation on the Employees’ Performance through Motivation and Job Satisfaction at the Private Life Insurance Companies in Jakarta, Indonesia.” Scientific Research Journal (SCIRJ), Volume III, Issue IX, September 2015 33. ISSN 2201-2796 www.scirj.org.
Augusty Ferdinand. 2006. Structural Equation Modeling Dalam Penelitian Manajemen. BP. Undip, Semarang.
Beheshtifar, M., & Nazarian, R. (2015). Role of occupational stress in organizations. Interdisciplinary Journal of Contemporary Research in Business, 4(9), 648.
Budiyanto., A.J.M. Rattu., & J.M.L. Umboh. 2019. “Faktor-Faktor Yang Berhubungan Dengan Stres Kerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Umum Bethesda GMIM Tomohon.” Jurnal KESMAS, Vol. 8 No. 3, April 2019.
Anveshana 5:2(2015): 75-98
Campbell, J. P.: 1990, Modeling the performance prediction problem in industrial and organizational psychology, In M. D. Dunnette & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology, pp. 687-732.
Cretu, Mihaela., & Gora, Ana Halexander. 2019. “Faculty and Work: Stress or Performance?. Review of International Comparative Management Volume 20, Issue 4, October 2019.
Dzul, Akbar Insani,. Sri, Lestari Ramadhani Nasution., Suci, Erawati., & Rapael, Ginting. 2018. “Pengaruh Tingkat Kejenuhan Terhadap Kinerja Perawat Wanita di Ruang Rawat Inap Rumah Sakit Umum Royal Prima.” Jurnal Mutiara Kesehatan Masyarakat, 2018; 3 (1): 71-79.
Edy Sutrisno. 2010. Manajemen Sumber Daya Manusia. Edisi Pertama. Cetakan Pertama. Jakarta : Penerbit Kencana.
Erdius, Erdius., & Fatwa, Sari Tetra Dewi. Stres kerja pada perawat rumah sakit di Muara Enim: analisis beban kerja fisik dan mental.” Vol 33, No 9 (2017), https://doi.org/10.22146/bkm.25551.
Ganster, D.C., & Rosen, C.C. (2013). Work stress and employee health: A multidisciplinary review. Journal of Management, 39(5), 1085–1122. https://doi. org/10.1177/0149206313475815.
Greenberg, Jerald dan Baron, Robert A. 2000. Perilaku Organisasi. Jakarta : Prentice Hall.
Hasibuan, Malayu S. P. (2011). Manajemen Sumber Daya Manusia, Edisi Revisi. Jakarta: PT Bumi Aksara.
Harry, Kurniawan., & Heryanto. 2019. “Effect of Work Discipline and Work Environment on Employee Performance with Work Motivation as an Intervening Variable in Department of Tourism, Youth and Sport of Padang District.” https://journals.scholarpublishing.org/index.php/ABR/issue/view/268, DOI: https://doi.org/10.14738/abr.77.6639.
Husaini., Riska Awalia., dan Lenie Marlinae. 2016. “Analisis Pengaruh Faktor Lingkungan dan Motivasi terhadap Kepuasan Kerja di Pelayanan Kesehatan RSUD Banjarbaru.” Buletin Penelitian Kesehatan, Vol. 44, No. 3, September 2016 : 165 – 172.
Ibtisam, Mbarak Awadh., Lucy, Gichinga., & Anwar, Hood Ahmed. 2015. “Effects of Workplace Stress on Employee Performance in the County Governments in Kenya: A Case Study of Kilifi County Government.” International Journal of Scientific and Research Publications, Volume 5, Issue 10, October 2015, ISSN 2250-3153.
Indi, Arifah Maulidyah. 2017. “Pengaruh Stres Kerja Terhadap Kinerja Karyawan Back Office dengan Motivasi Sebagai variabel Intervening pada PT. Bank Tabungan Negara (Persero) TBK, Kantor Cabang Surabaya.” Jurnal Ilmu Manajemen Vol 5 Nomor 3.
Intan, Sulistyana Mustika Suci., & Diah, Wijaya Sutha. 2017. Analisis Lingkungan Kerja Dan Motivasi Kerja Karyawan Cssd-Laundry, Pemeliharaan Sarana, Dan Sanitasi Rsud Dr. Mohamad Soewandhie.” https://www.researchgate.net/publication/324256227.
Intan, Sulistyana Mustika Suci. 2018. “Analisis Hubungan Faktor Individu dan beban Kerja Mental Dengan Stres Kerja.” The Indonesian Journal Occupational Safety and Healt, Vol 7 Nomor 2, e-ISSN 25407872.
Leap-Han, S.B. (2012). Job stress and coping mechanisms among nursing staff in public health services. International Journal of Academic Research in Business and Social Sciences, 2(7), 131–176.
Li li., Hongyan Hu,. Hao Zhou., Changzhi He., Lihua Fan., Xinyan Liu., Zhong Zhang., Heng Li., Tao Sun. “Work stress, work motivation and their effects on job satisfaction in community health workers: a cross-sectional survey in China.” Prepublication history for this paper is available online. To view these files please visit the journal online (http://dx.doi.org/10.1136/ bmjopen-2014-004897). LL, HH and CH contributed equally.
Mangkunegara, Anwar Prabu, 2007, Evaluasi Kinerja Sumber Daya Manusia, Cetakan Ketiga Penerbit PT. Refika Aditama, Bandung.
Margiati, Lulus. 1999. “Stres Kerja: Penyebab dan Alternatif Pemecahannya.” Jurnal Masyarakat, Kebudayaan dan Politik, Th XII, No 3, Juli 1999, 71-80.
Muchtar. 2016. “The Influence of Motivation and Work Environment on the Performance of Employee.” Jurnal Ilmu Manajemen, Vol 6, No 2.
Muttaqillah., A. Rahman, Lubis., & M. Shabri Abd. Majid. 2015. “Pengaruh Stress Kerja dan Motivasi Kerja Terhadap Kinerja Perawat Serta Implikasinya Pada Kinerja Badan Layanan Umum Daera Rumah Sakit Jiwa (BLUD RSJ) Aceh.” Jurnal Manajemen Pascasarjana Universitas Syiah Kuala, Volume 4, No. 1, Februari 2015 pp. 144-153. ISSN 2302-0199.
Rahman, Abd., Lusia, Salmawati., & Ignasius Putu Suatama. 2017. “Hubungan Stres Kerja dan Kinerja Perawat di Ruang Inap Rawat Rumah Sakit Bhayangkara Palu.” Jurnal Kesehatan Tadulako Vol. 3 No. 2, Juli 2017 : 1-75.
Retno, Purwandi. 2015. “Hubungan Motivasi dan Stres Kerja Perawat Ruang Inap RSUD Sragen. JURNAL KEPERAWATAN, P-ISSN 2086-3071 E-ISSN 2443-0900, Volume 6, Nomor 2, Juli 2015. Versi online / URL.
Riyadi, Slamet. 2019. “The Influence of Job Satisfaction, Work Environment, Individual Characteristics and Compensation toward Job Stress and Employee Performance.” International Review of Management and Marketing | Vol 9 • Issue 3 • 2019.
Robbins, Stephen P,. dan Timothy A. Judge. 2009. Perilaku Organisasi. Edisi 12 Jilid 1 dan 2, Jakarta: Salemba Empat.
Sipatu, Lindatur. 2013. “Pengaruh Motivasi, Lingkungan Kerja dan Stress Kerja Terhadap Kinerja Perawat Inap di Ruang Rawat Inap RSUD Undata Palu.” e-Jurnal Katalogis, Volume I Nomor 1, Januari 2013 hlm 147-158.
Sharifah, Z.S.Y., Afiq, I.M., & Siti, S.D. (2011). Stress and its associated factors amongstward nurses in a public hospital Kuala Lumpur. Malaysian Journal of Public Health Medicine, 11(1), 78–85.
Shuriquie, S., & Fitzpatrick, N.K. (2015). Job stress, job performance and organizational commitment in a multinational companies. International Journal of Business and Social Science, 2(20), 20–29.
Susanty, Etty., & Helmiatin. 2017. “Effects of Stressor on Work and Employee Performance in Higher Education.” Review of Integrative Business and Economics Research, Vol. 6, Supplementary Issue 1Copyright 2017 GMP Press and Printing (http://buscompress.com/journal-home.html). ISSN: 2304-1013 (Online); 2304-1269 (CDROM); 2414-6722 (Print)
Tawaziwa, Wushe., & Jacob, Shenje. “An analysis of the relationship between occupational stress and employee job performance in public health care institutions: A case study of public hospitals in Harare.” SA Journal of Human Resource Management ISSN: (Online) 2071-078X, (Print) 1683-7584.
Tearle, P. (2013). Work related stress. European Journal of Business and Social Sciences, 1(10), 73–80.
Tumarni. 2018. “Pengaruh Pelatihan, Lingkungan Kerja dan Internal Corporate Social Responsibility Terhadap kinerja Perawat RSUD dr. Soedirman Kebumen.” Jurnal Penelitian 8 Maret.
Wanda, Jaskiewicz., & Kate, Tulenko. 2012. “Increasing community health worker productivity and effectiveness: a review of the influence of the work environment.” Human Resources for Health 2012, Page 2 of 9 http://www.human-resources-health.com/content/10/1/38.
Velnampy, T. (2013). Occupational stress and organizational commitment in private banks: A Sri Lankan experience. European Journal of Business and Management, 5(7), 254–267.
Whiting, A. (2016). Investigating the immediate and long term effects of job stressors on frontline service employees. International Journal of Marketing Research, 28(4), 319–331. https://doi.org/10.1016/j.ijresmar.2011.05.006.
Yong Lu., Xiao-Min Hu., Xiao-Liang Huang., Xiao-Dong Zhuang., Pi Guo., Li-Fen Feng., Wei Hu., Long Chen., Huachun Zou., & Yuan-Tao Hao. ‘The relationship between job satisfaction, work stress, work–family conflict, and turnover intention among physicians in Guangdong, China: across-sectional study.” Prepublication history and additional material are available. To view these files please visit the journal online (http:// dx. doi. org/ 10.1136/
Yudianto, Satriya., & Dwi Nita Ariyani. 2018. “The Influence Of Compensation, Motivation, and Work Environment on Performance, with Job Satisfaction as Intervening Vriable.” International Journal of Trent ScientificResearch and Development (IJTSRD). Vol 2, Issue 5, Juli- Agust 2018.
Published
2020-07-01
How to Cite
Yuhasrizal. (2020). Pengaruh Lingkungan dan Stress Kerja Melalui Motivasi Terhadap Kinerja Rumah Sakit Jiwa Tampan Pekanbaru. Jurnal Manajemen Dan Bisnis Terapan, 2(1), 75-87. https://doi.org/10.31849/jmbt.v2i1.8584
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Articles
