Efek Mediasi Komitmen Organisasi Pada Hubungan Kepemimpinan Terhadap Motivasi Pelayanan Publik (Studi Pada Dinas Pemuda dan Olahraga Provinsi Riau)
Keywords:
Komitmen Organisasi, Kepemimpinan, Motivasi Pelayanan Publik
Abstract
Penelitian ini bertujuan untuk mengetahui apakah kepemimpinan dan komitmen organisasi berpengaruh terhadap motivasi pelayanan publik pada pegawai Dispora Provinsi Riau. Jenis penelitian yang digunakan adalah kuantitatif. Penelitian ini akan menggunakan analisa regresi linier berganda dengan melibatkan lebih dari satu variable bebas atau predictor. Penelitian ini dilakukan di Dinas Pemuda dan Olahraga (Dispora) Provinsi Riau. Dengan Variabel penelitian adalah kepemimpinan, komitmen organisasi dan motivasi pelayanan publik. Sumber data yang digunakan dalam penelitian ini merupakan data primer dan dan data sekunder. Hasil analisis membuktikan bahwa pengaruh kepuasan kerja terhadap organizational citizenship behavior melalui komitmen organisasi diperoleh nilai T statistics sebesar 5.707. Hasil pengujian tersebut menunjukkan bahwa nilai T statistics > 1.96. Hal ini menunjukkan bahwa terdapat pengaruh signifikan kepuasan kerja terhadap organizational citizenship behavior melalui komitmen organisasi.
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References
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Cowley, E., & Smith, S. 2014. “Motivation and mission in the public sector: Evidence from the world values survey.” Theory and Decision, 76, 241-263. doi:10.1007/s11238-013-9371-6.
Battaglio, R. P., & French, P. E. 2016. “Public service motivation, public management reform, and organizational socialization: Testing the effects of employment at-will and agency on PSM among municipal employees.” Public Personnel Management, 45(2), 123-147. doi:10.1177/0091026016644623.
Blackman, D., & West, D. 2015. “Performance management in the public sector.” Australian Journal of Public Administration, 74(1), 73-81. doi:10.1111/1467-8500.12130.
Fernandez, S., & Pitts, D. 2011. “Understanding employee motivation to innovate: Evidence from front line employees in United States Federal Agencies.” Australian Journal of Public Administration, 70(2), 202-222. doi:10.111/j.14678500.2011.00726x.
Hammerschmid, G., Höllerer, M.A., Meyer, R.E., & Peitler, I.E. 2014. “Of bureaucrats and passionate public managers: Institutional logics, executive identities, and Public Service Motivation.” Public Administration, 92(4), 861-885). doi: 10.1111/j.1467- 9299.2012.02105.
Guterres, Nelson., Supartha, Wayan Gede., & Subudi, Made. (2014). Pengaruh Kepemimpinan Terhadap Budaya Organisasi, Motivasi Kerja dan Kinerja Pegawai Kantor Kepresidenan Timor Leste. ISSN : 2337-3067, E-Jurnal Ekonomi dan Bisnis Universitas Udayana 3.11 (2014) : 639-649639.
Moynihan, D. P., & Pandey, S.K. 2010. “The big question for performance management: Why do managers use performance information?” Journal of Public Administration Research, 2(20), 849-866. doi:10.1093/jopart/muq004.
Nainggolan, Arison., & Ginting, Mitha C. 2019. “Komitmen Organizational, Motivasi Layanan Publik dan Kinerja Layanan dalam Sektor Publik.” (Studi Empiris di Pemerintah Daerah Kota Medan).” Jurnal Ilmiah Akuntansi • Vol. 4, No. 1, Hal: 43-65 • Juni.
Ndevu, Z.J., & Muller, K. (2018). Operationalising performance management in local government: The use of the balanced scorecard. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 16(0), a977. https://doi.org/ 10.4102/sajhrm.v16i0.977.
Noviyanti, Enny., Efrizal, Syofyan., & Susi, Evanita. 2019. “The Effect of Leadership, Work Motivation and Work Satisfaction on Performance of Employees of Education and Culture Department in Padang Pariaman.” Advances in Economics, Business and Management Research, volume 97
Rainey, H. G. (2014). “Understanding and Managing Public Organizations”. San Francisco, CA, USA. Jossey Bass.
Robbins, Stephen P,. dan Timothy A. Judge. (2015). Perilaku Organisasi. Edisi 12 Jilid 1 dan 2, Jakarta: Salemba Empat.
Widarni, Eny Lestary., & Irawan, Budhi Cahya. 2020. “Motivasi Pelayanan Publik dan Role Stress Terhadap Kinerja Pegawai dengan Komitmen Organisasi Sebagai Intervening pada PT. Kereta Api Indonesia DAOP VIII.” Dinamika Governance, Jurnal Administrasi Negara.
Yiing, Lee Huey., and Ahmad, Kamarul Zaman. (2009). The moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizational commitment and job satisfaction and performance. Leadership & Organization Development Journal Vol. 30 No. 1, 2009 pp. 53-86 q Emerald Group Publishing Limited 0143-7739 DOI 10.1108/01437730910927106.
Published
2020-12-31
How to Cite
Gunawan. (2020). Efek Mediasi Komitmen Organisasi Pada Hubungan Kepemimpinan Terhadap Motivasi Pelayanan Publik (Studi Pada Dinas Pemuda dan Olahraga Provinsi Riau). Jurnal Manajemen Dan Bisnis Terapan, 2(2), 133-143. https://doi.org/10.31849/jmbt.v2i2.9009
Section
Articles
