Peran Mediasi Motivasi Pada Pengaruh Kecerdasan Emosional Terhadap Kinerja Pegawai (Studi Pada Badan Pendapatan Daerah Provinsi Riau)
Keywords:
Kepemimpinan, Kepuasan Kerja, Kinerja, Motivasi
Abstract
Penelitian ini dilaksanakan pada Satuan Kerja Program Pembangunan dan Pemberdayaan Masyarakat Desa/P3MD Provinsi Riau dengan tujuan mengetahui pengaruh kepemimpinan dan kepuasan kerja terhadap kinerja tenaga pendamping professional desa dengan motivasi sebagai intervening. Populasi penelitian ini adalah TAPM berjumlah 60 orang, Pendamping Desa (PD) di Kecamatan berjumlah 366 orang dan Pendamping Lokal Desa di desa sebanyak 455 orang. Sehingga total populasi adalah 821 orang. Menggunakan pedoman ukuran sampel dari Krejcie & Morgan, 1970 (Handayani, 2020:77), dengan populasi 881 orang maka sampel yang akan digunakan berjumlah 348 orang. Teknik pengambilan sampel penelitian ini menggunakan stratified random sampling dimana teknik ini sangat cocok dengan populasi yang anggotanya heterogen. Teknik analisa data penelitian ini menggunakan statistik deskriptif dan analisis verifikatif, sebagai alat analisis digunakan Sctruktural Equational Model yang diproses dengan Software SmartPLS2. Hasil analisis membuktikan bahwa pada pendamping profesional desa di Satuan Kerja P3MD Provinsi Riau, kepemimpinan transformasional berpengaruh terhadap kinerja; kepuasan kerja berpengaruh terhadap kinerja; kepemimpinan transformasional berpengaruh terhadap motivasi; kepuasan kerja berpengaruh terhadap motivasi; motivasi berpengaruh terhadap kinerja; dengan motivasi ekstrinsik lebih berpengaruh dibanding motivasi intrinsik terhadap kinerja; kepemimpinan transformasional melalui motivasi berpengaruh terhadap kinerja; dan kepuasan kerja melalui motivasi berpengaruh terhadap kinerja.
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References
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Gunu, U., & “Oladepo, R. O. 2014. Impact of Emotional Intelligence on Employees’ Performance and Organizational Commitment: A Case Study of Dangote Flour Mills Worker.” UNIVERSITY OF MAURITIUS RESEARCH JOURNAL – Volume 20.
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Noermijati., Sunaryo., & Indah, Kurnia Ratri. 2019. “The Influence of Emotional Intelligence on Employee Performance Mediated By Cooperatives Conflict Management Style of Integrating and Compromising.” Jurnal Aplikasi Manajemen, Volume 17 Nomor 1.
Oyewunmi, Adebukola Esther., Ibiyinka, Stella Ojo., & Olumuyiwa, Akinrole Oludayo. 2015. “Leaders’ emotional intelligence and employees’ performance: A case in Nigeria’s public healthcare sector.” International Journal of Human Resource Studies, ISSN 2162-3058, Vol. 5, No. 3.
Pastor, Ioan. 2014. “Leadership and emotional intelligence: the effect on performance and attitude.” Procedia Economics and Finance 15 ( 2014 ) 985 – 992.
Puranto, Agus Budi. 2015. “Pengaruh Motivasi dan Kecerdasan Emosional Terhadap Kinerja Pegawai.” Buletin Bisnis dan Manajemen, Volume 01, No. 02, Agustus.
Rafsanjani, Hashemi. (2017). “Kinerja Aparatur Sipil Negara Dalam Pelayanan Masyarakat di Kelurahan Bukit Pinang Kecamatan Samarinda Ulu. eJournal Ilmu Pemerintahan, 2017, 5 (2): 873-886 ISSN 2477-2458 (online), ISSN 2477-2631 (cetak), ejournal.ip.f isip-unmul.ac.id. © Copyright 2017.
Robbins, P. Steppen., & Judge, Timoty A. 2019. “Perilaku Organisasi, Edisi I & II.” Salemba Empat, 2019.
Sedarmayanti, 2010, Sumber Daya Manusia dan Produktivitas Kerja , cetakan kedua, penerbit: Mandar Maju. Bandung.
Saliu, Usman A., & Wankasi, Abdulraheem Jamiu. 2016. “Leadership Style and Motivation on Job Performance of Library Personil In Public Univercity in Northcentral Nigeria.” This work is published under NOCC (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
Smith, A., Oczkowski, E., & Smith, C. S. 2011. “To have and to hold: Modeling the drivers of employee turnover and skill retention in australian organizations.” Journal of Human Resource Management, 22, 2, 395-416.
Sole, Francesco., and Sxhiuma, Giovani. 2010. “Using performance measures in public organisations: challenges of Italian public administrations.” VOL. 14 NO. 3 2010, pp. 70-84, Q Emerald Group Publishing Limited, ISSN 1368-3047 DOI 10.1108/13683041011074227.
Solimun., Fernandes, Adji Rahmad Rinaldo., Nurjannah. (2017). Metode Statistika Multivariate Permodelan Persamaan Struktural (SEM), Pendekataan WarpPLS. Cetakan Kedua, UB Press, Malang.
Sonny, Hersona., & Iwan Sidharta. 2017. “Influence Leadership fungction, Motivation, and Work Dicipline on Employees’ Performance.” Jurnal Aplikasi Management, Vol 15 No. 3.
Sri, Wahyuni. 2015. “Pengaruh Motivasi Terhadap Kinerja Karyawan dengan Disiplin Kerja Sebagai Variabel Intervening pada PT. PLN (Persero) Area Mamuju. Magister Manajemen Program Pascasarjana Universitas Terbuka, Jakarta, Thesis.
Sugiyono (2015). Metode Penelitian Kombinasi (Mix Methods). Bandung: Alfabeta.
Yani, Ari Soeti., & Istiqomah, Ayu. 2016. “Pengaruh Kecerdasan Intelektual dan Emosional Terhadap Kinerja Karyawan dengan Profesionalisme sebagai Variabel Intervening.” Media Studi Ekonomi, Volume 19 No. 2 ,Juni Desember.
Yun-Tsan, L., Shui-Chuan, C., & Hsiang-Ta, C. 2011.”The effect of organizational commitment on employee reactions to educational training: An evaluation using the kirkpatrick four-level model”. International Journal of Management, 28, 3, 926-938.
...........Undang – Undang Republik Indonesia Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara (ASN).
Aprilynn, Clarissa Simatupang., & Saroyeni, Putu. 2018. “The Effect of Discipline, Motivation and Commitment to Employee Performance.” IOSR Journal of Business and Management (IOSR-JBM). e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 20, Issue 6. Ver. I. (June. 2018), PP 31-37. www.iosrjournals.org, DOI: 10.9790/487X-2006013137 www.iosrjournals.org 31 | Page
Austen, Agata., & Zacny, Bogna. 2015. "The role of Public Service Motivation and Organizational Culture for Organizational Commitment." Management, Vol.19, No. 2, DOI: 10.1515/manment-2015-0011.
Bae, K., Chuma, H., Kato, T., Kim, D., & Ohadhi, I. 2011. “High performance work practices and employee voice: A comparison of Japanese and Korean workers.” Industrial Relations, 50(1), 1-29.
Bang, H., Ross, S & Reio Jr, T. G. 2013. “Motivation to Organizational Commitment of Volunteers in Non-profit Sport Organizations.” The Journal Of Management Development. 32 (1): 96-112.
David N. Ammons., & Dale J. Roenigk. 2015. “Performance Management in Local Government: Is Practice Influenced by Doctrine?” Public Performance and Management Review.
Evie, Sardjana., Sudarmo., & Didik G Suharto. 2018. “The Effect of Remuneration, Work Discipline, Motivation on Performance.” International Journal of Multicultural and Multireligiouse Understanding, Vol 5 No. 6.
Gunu, U., & “Oladepo, R. O. 2014. Impact of Emotional Intelligence on Employees’ Performance and Organizational Commitment: A Case Study of Dangote Flour Mills Worker.” UNIVERSITY OF MAURITIUS RESEARCH JOURNAL – Volume 20.
Hasibuan, Malayu. 2012. “Manajemen Sumber Daya manusia”. Jakarta: PT Bumi. Aksara.
Hendrawan, Aditya., & Pradhanawati, Ari. 2017. “Pengaruh Motivasi Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan Melalui Disiplin Kerja Sebagai Variabel Intervening.” Jurnal Aministrasi Bisnis, Vilume 6 Nomor 3.
Jacobson, W. S. 2011. “Creating a motivated workforce: How organizations could enhance and develop public service motivation.” Public Personnel Management, 40, 3, 215-238.
Kahtani, Ali Al. 2013. “Employee Emotional Intelligence and Employee Performance in the Higher Education Institutions in Saudi Arabia: A Proposed Theoretical Framework.” International Journal of Business and Social Science Vol. 4 No. 9; August.
Laksmi, K.N., & Rao, K. S. Sekhar. 2018. “A Study On Role Of Emotional Intelligence on Employee Performance.” International Journal of Civil Engineering and Technology (IJCIET), Volume 9, Issue 3, March, pp. 440–448, Article ID: IJCIET_09_03_044, Available online at http://http://www.iaeme.com/ijciet/issues.asp?JType=IJCIET&VType=9&IType=3, ISSN Print: 0976-6308 and ISSN Online: 0976-6316
Leiter, M. P., Laschinger, H. S., Day, A., & Oore, D. G. 2011. “The impact of civility interventions on employee social behavior, distress, and attitudes.” Journal Applied Psychology, 96, 6, 1258-1274.
Luper, Erin Leah. (2014). “Supporting Intrinsic Motivation and Public Service Motivation in the Local Government Sector: Evaluating the Effects of Performance Appraisal Systems.” Dissertation, Virginia Commonwealth University, Richmond.
Mauli, Siagian. 2018. “Peranan Disiplin Kerja dalam Mendeterminasi Kinerja Karyawan dengan Motivasi Kerja sebagai variabel Intervening pada PT. Cahaya Pulau Pura di Kota Batam.” p-ISSN:2337-3350, e-ISSN:2549-9491, Vol 6 No. 2.
Miyagamwala, Gulshan. 2015. “Emotional Intelligence and Teacher Effectiveness-an analysis.” The Business & Management Review, Volume 5 Number 4 January 2015 International Conference on Issues in Emerging Economies (ICIEE), 29-30th January 2015.
Nash, Stacie. 2016. “Correlational Study: Leadership Style, Employee Empowermant, Job Satusfaction in A Federal Agency Call Site.” A Dissertation Presented in Partial Fulfillment of the Requirements for the Degree Doctor of Management in Organizational Leadership, University of Phoenix.
Ndevu, Z.J., & Muller, K. 2018. “Operationalising performance management in local government: The use of the balanced scorecard.” SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 16(0), a977. https://doi.org/ 10.4102/sajhrm.v16i0.977.
Noermijati., Sunaryo., & Indah, Kurnia Ratri. 2019. “The Influence of Emotional Intelligence on Employee Performance Mediated By Cooperatives Conflict Management Style of Integrating and Compromising.” Jurnal Aplikasi Manajemen, Volume 17 Nomor 1.
Oyewunmi, Adebukola Esther., Ibiyinka, Stella Ojo., & Olumuyiwa, Akinrole Oludayo. 2015. “Leaders’ emotional intelligence and employees’ performance: A case in Nigeria’s public healthcare sector.” International Journal of Human Resource Studies, ISSN 2162-3058, Vol. 5, No. 3.
Pastor, Ioan. 2014. “Leadership and emotional intelligence: the effect on performance and attitude.” Procedia Economics and Finance 15 ( 2014 ) 985 – 992.
Puranto, Agus Budi. 2015. “Pengaruh Motivasi dan Kecerdasan Emosional Terhadap Kinerja Pegawai.” Buletin Bisnis dan Manajemen, Volume 01, No. 02, Agustus.
Rafsanjani, Hashemi. (2017). “Kinerja Aparatur Sipil Negara Dalam Pelayanan Masyarakat di Kelurahan Bukit Pinang Kecamatan Samarinda Ulu. eJournal Ilmu Pemerintahan, 2017, 5 (2): 873-886 ISSN 2477-2458 (online), ISSN 2477-2631 (cetak), ejournal.ip.f isip-unmul.ac.id. © Copyright 2017.
Robbins, P. Steppen., & Judge, Timoty A. 2019. “Perilaku Organisasi, Edisi I & II.” Salemba Empat, 2019.
Sedarmayanti, 2010, Sumber Daya Manusia dan Produktivitas Kerja , cetakan kedua, penerbit: Mandar Maju. Bandung.
Saliu, Usman A., & Wankasi, Abdulraheem Jamiu. 2016. “Leadership Style and Motivation on Job Performance of Library Personil In Public Univercity in Northcentral Nigeria.” This work is published under NOCC (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.
Smith, A., Oczkowski, E., & Smith, C. S. 2011. “To have and to hold: Modeling the drivers of employee turnover and skill retention in australian organizations.” Journal of Human Resource Management, 22, 2, 395-416.
Sole, Francesco., and Sxhiuma, Giovani. 2010. “Using performance measures in public organisations: challenges of Italian public administrations.” VOL. 14 NO. 3 2010, pp. 70-84, Q Emerald Group Publishing Limited, ISSN 1368-3047 DOI 10.1108/13683041011074227.
Solimun., Fernandes, Adji Rahmad Rinaldo., Nurjannah. (2017). Metode Statistika Multivariate Permodelan Persamaan Struktural (SEM), Pendekataan WarpPLS. Cetakan Kedua, UB Press, Malang.
Sonny, Hersona., & Iwan Sidharta. 2017. “Influence Leadership fungction, Motivation, and Work Dicipline on Employees’ Performance.” Jurnal Aplikasi Management, Vol 15 No. 3.
Sri, Wahyuni. 2015. “Pengaruh Motivasi Terhadap Kinerja Karyawan dengan Disiplin Kerja Sebagai Variabel Intervening pada PT. PLN (Persero) Area Mamuju. Magister Manajemen Program Pascasarjana Universitas Terbuka, Jakarta, Thesis.
Sugiyono (2015). Metode Penelitian Kombinasi (Mix Methods). Bandung: Alfabeta.
Yani, Ari Soeti., & Istiqomah, Ayu. 2016. “Pengaruh Kecerdasan Intelektual dan Emosional Terhadap Kinerja Karyawan dengan Profesionalisme sebagai Variabel Intervening.” Media Studi Ekonomi, Volume 19 No. 2 ,Juni Desember.
Yun-Tsan, L., Shui-Chuan, C., & Hsiang-Ta, C. 2011.”The effect of organizational commitment on employee reactions to educational training: An evaluation using the kirkpatrick four-level model”. International Journal of Management, 28, 3, 926-938.
...........Undang – Undang Republik Indonesia Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara (ASN).
Published
2021-07-01
How to Cite
Halik. (2021). Peran Mediasi Motivasi Pada Pengaruh Kecerdasan Emosional Terhadap Kinerja Pegawai (Studi Pada Badan Pendapatan Daerah Provinsi Riau). Jurnal Manajemen Dan Bisnis Terapan, 3(1), 54-65. https://doi.org/10.31849/jmbt.v3i1.9032
Section
Articles
