Tingkat Kepuasan Pemustaka Terhadap Layanan Live Chat Referensi Virtual Perpustakaan Nasional Republik Indonesia. Jurnal Pustaka Budaya, [S. l.], v. 13, n. 2, p. 305–317, 2026. DOI: 10.31849/h17tgv66. Disponível em: https://journal.unilak.ac.id/index.php/pb/article/view/34052. Acesso em: 14 jul. 2026.