Jurnal Pustaka Budaya
type: channel
description: Jurnal Pustaka Budaya (pISSN: 2355-1186 | eISSN:2442-7799) published by Universitas Lancang Kuning since 2014 and published twice a year (14 articles per year). The subject covers, but not limited to, textual and fieldwork research with various perspectives of library and information science, archive, documentation, and many more. This journal not only served as a scholarly forum for the lecturers and professors at the Universitas Lancang Kuning, but it also invited scholars and researchers outside the university to contribute. Jurnal Pustaka Budaya has been accredited as a scientific journal by the Ministry of Research-Technology and Higher Education Republic of Indonesia: 72/E/KPT/2024
publisher: Universitas Lancang Kuning
language: en
publication name: Jurnal Pustaka Budaya
issn: 2355-1186
copyright: 1. Jurnal Pustaka Budaya is an electronic journal that freely available. Papers that submitted to this journal are published under the terms of the Creative Commons License. The terms of the license are: Attribution. The licensor permits others to copy, distribute, display, and perform the work. In return, licensees must give the original author credit. Noncommercial. Others permits to copy, distribute, display, and perform the work as long as not use the work for commercial purposes — unless they get the licensor's permission. No Derivative Works. The licensor permits others to copy, distribute, display and perform only unaltered copies of the work -- not derivative works based on it. The full terms of the Creative Commons License please see at their Web site. No claim on copyright is made by the publisher. Persons or publishers wishing to download a paper for whatever use (other than personal study) must contact the author for permission. 2. However, in submitting to Jurnal Pustaka Budaya, authors agree to their paper being published under the terms set out above. 3. It is assumed that, when an author submits a paper to Jurnal Pustaka Budaya, he or she is the legal copyright holder and no other claim to the copyright exists.
items: Implementasi Layanan Perpustakaan Menggunakan Aplikasi Senayan Library Management System (SLiMS) di Perpustakaan Politeknik Negeri Padang
items: Persepsi Terhadap Layanan Local Content Untuk Kepuasan Pengguna Di UPT Perpustakaan Universtas Negeri Padang
items: Pemanfaatan Web Pelayanan Terpadu Satu Pintu (PTSP) Plus dalam Pengelolaan Arsip Digital di Pengadilan Negeri Padang Kelas IA
items: Peran Perpustakaan Anak Kota Gunungsitoli dalam Meningkatkan Literasi Anak
items: Kegiatan Pemberdayaan Masyarakat pada Taman Bacaan Masyarakat Saung Diajar Kreatif 09 Bandung
items: Manajemen Pengelolaan Arsip Dinamis di Kantor Depo Arsip Kota Medan
items: Upaya Pengelolaan Koleksi Perpustakaan SMA Negeri 8 untuk Meningkatkan Temu Balik Informasi Siswa
items: Urgensi Penerapan User Experience dalam Mewujudkan Pelayanan Prima dan Loyalitas di Perpustakaan
items: Penyusunan Pedoman Pengelolaan Arsip Inaktif di Akademi Komunitas Negeri Putra Sang Fajar Blitar
items: Studi Komparasi Fasilitas, Sarana dan Prasana Perpustakaan Daerah di Indonesia berdasarkan Peraturan Perpustakaan Nasional No.2 Tahun 2024
items: Pengalaman Informasi Warga Muhammadiyah di Malaysia Dalam Memanfaatkan Facebook Sebagai Media Informasi Persyarikatan
items: Pengembangan Layanan Perpustakaan Umum Ramah Lanjut Usia: A Literature Review
items: Peningkatan Kompetensi Pengelolaan Perpustakaan di ASEAN: Best Practices dari Kolaborasi UGM dan AUN
items: Penerapan Smart Museum Sebagai Strategi Pengembangan Layanan Museum Gedung Sate Bandung
items: Stigma Pustakawan Perempuan: Persepsi Pemustaka Perpustakaan Universitas Cokroaminoto Yogyakarta
items: Trend Publikasi Tentang Peran Media Sosial Dalam Aktivisme Pendekatan Bibliometrik
items: Preservasi Naskah Kuno: Strategi Pelestarian Minimal untuk Mempertahankan Warisan Budaya
items: Optimalisasi Layanan Anak Melalui Kegiatan Wisata Literasi di Dinas Kearsipan dan Peprustakaan Provinsi Sumatera Barat
items: Pemeliharaan Arsip Dinamis di Bagian Sekretariat Rumah Sakit Roemani Muhammadiyah Kota Semarang
items: Analisis Bibliometrik Artikel Jurnal Bidang Informartion Quality Pada Database Scopus Menggunakan Vosviewer
items: PERAN PENGELOLAAN ARSIP DIGITAL UNIVERSITAS MUHAMMADIYAH PONOROGO DALAM UPAYA PENINGKATAN KUALITAS ADMINISTRASI UNIVERSITAS
items: KONSEP PENATAAN TATA RUANG PERPUSTAKAAN YANG BERBASIS REKREASI DI SMA N 1 SUNGAI TARAB
items: PEMANFAATAN PENGETAHUAN TRADISIONAL SAAT PANDEMI COVID-19 DENGAN KEMAS ULANG INFORMASI
items: ANALISIS BIBLIOMETRIKA PADA ARTIKEL JURNAL PSIKODIMENSIA TAHUN 2018-2022 DENGAN VISUALISASI MENGGUNAKAN SOFTWARE VOSVIEWER
items: PENGGUNAAN KONSEP USER EXPERIENCE TERHADAP LAYANAN SITUS WEB PERPUSTAKAAN UNIVERSITAS ISLAM SUMATERA UTARA
items: PENINGKATAN KEMAMPUAN LITERASI DIGITAL SISWA DI SMAS KEMALA BHAYANGKARI MELALUI PODCAST PLATFORM SPOTIFY
items: ALUR TAHAPAN PENGEMBANGAN KOLEKSI PADA PERPUSTAKAAN SEKOLAH TINGGI ILMU KESEHATAN HAMZAR LOMBOK TIMUR, NTB
items: RANCANGAN COSTUMER CARE BERBASIS COLLECTION REQUEST FEATURE DI PERPUSTAKAAN SMP NEGERI 2 NGAWI
items: KERJASAMA PERPUSTAKAAN UIN SUNAN GUNUNG DJATI BANDUNG DENGAN IAIN TERNATE MELALUI BENCHMARKING PERPUSTAKAAN
items: KOLABORASI LEMBAGA PERPUSTAKAAN DENGAN PTIPD UIN SUNAN GUNUNG DJATI BANDUNG DALAM MENINGKATKAN LAYANAN TEKNOLOGI INFORMASI

Implementasi Layanan Perpustakaan Menggunakan Aplikasi Senayan Library Management System (SLiMS) di Perpustakaan Politeknik Negeri Padang
type: item
description: The rapid advancement of information and communication technology has significantly influenced how academic libraries operate. Conventional, manual services are no longer sufficient to meet the needs of modern users. This study investigates the implementation of SLiMS (Senayan Library Management System) in the Polytechnic State Library of Padang as a strategy to improve library service delivery. Using a qualitative case study approach, data were collected through in-depth interviews with key library staff who are directly involved in managing SLiMS. The research adopts the policy implementation framework by Van Meter and Van Horn, which examines five critical aspects: policy goals and standards, resources, characteristics of the implementers, inter-organizational communication, social-political context. The results of the study reveal that the use of SLiMS remains suboptimal. Although librarians possess adequate knowledge and technical skills to operate the system, its broader application is still limited. The OPAC feature, for example, is not yet widely accessible to users due to limited infrastructure and a lack of outreach. Moreover, insufficient institutional support, lack of funding, and the absence of continuous training were identified as key obstacles. These findings suggest that for SLiMS to be fully effective, a more inclusive implementation strategy is required, one that promotes user access, strengthens institutional commitment, and builds sustainable collaboration among stakeholders.
subject: Articles
  topic: section
subject: implementasi
  topic: keywords
subject: layanan perpustakaan
  topic: keywords
subject: SLiMS
  topic: keywords
subject: perpustakaan perguruan tinggi
  topic: keywords
creator: Niken Febry Yanti
creator: Elva Rahmah
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-26
publication date: 2025-07-26
starting page: 240
ending page: 255
doi: 10.31849/b6sr8q76

Persepsi Terhadap Layanan Local Content Untuk Kepuasan Pengguna Di UPT Perpustakaan Universtas Negeri Padang
type: item
description: This research aims to analyze user perceptions of local content services at the UPT Library of Padang State University. Local content refers to academic works such as theses, dissertations, and final projects that are digitally stored and accessed through the library’s repository system. The study employs a quantitative descriptive method, using data collected through questionnaires distributed to 95 respondents selected using a simple random sampling technique. The analysis is based on five indicators adapted from the End-User Computing Satisfaction (EUCS) model, namely: content, accuracy, format, ease of use, and timeliness. The findings indicate that user perceptions of the local content service are generally categorized as high to very high. Among the five indicators, content and timeliness received the highest average scores, reflecting that users find the information relevant and accessible within an appropriate timeframe. However, some areas still require improvement. Specifically, the indicators of format and ease of use obtained relatively lower scores. Several users noted challenges in navigating the system and locating specific information efficiently, especially for first-time users. Based on these results, it is recommended that the technical aspects of the service be enhanced. Improvements such as optimizing the user interface, refining the search features, and increasing the clarity of document formats are essential to enhance the overall user experience and satisfaction with the local content services.
subject: Articles
  topic: section
subject: College Library
  topic: keywords
subject: EUCS
  topic: keywords
subject: Local Content
  topic: keywords
subject: User Perception
  topic: keywords
subject: User Satisfaction
  topic: keywords
creator: Ageng Nugroho
creator: Rini Asmara
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-26
publication date: 2025-07-26
starting page: 226
ending page: 239
doi: 10.31849/9tgeh722

Pemanfaatan Web Pelayanan Terpadu Satu Pintu (PTSP) Plus dalam Pengelolaan Arsip Digital di Pengadilan Negeri Padang Kelas IA
type: item
description: The purpose of this study is to describe the utilization of the One-Stop Integrated Service (PTSP) Plus web in managing digital archives at the Padang District Court Class IA. This research uses a qualitative approach with a descriptive method. The research was conducted at the Padang District Court, involving three informants: the Head of General Affairs and Finance and two PTSP service staff members. Data collection techniques included observation, interviews, and documentation. The data were analyzed using the DeLone and McLean Information System Success Model (2003), which comprises six indicators: system quality, information quality, service quality, system use, user satisfaction, and net benefits. The analysis results indicate that the PTSP Plus web system provides ease of access, rapid archive retrieval, and supports employee work efficiency. Informants stated that the system is fairly quick in displaying archive data. However, the system is not yet accessible to the general public and remains dependent on internal access. Other challenges include limited staff for data entry, an incomplete digital archive system, and the need for improved training and infrastructure. Overall, the PTSP Plus web system has had a positive impact on digital archive management and information services in the judiciary environment, although further system enhancement is necessary to optimize its utilization
subject: Articles
  topic: section
subject: PTSP Plus web
  topic: keywords
subject: Digital archive management
  topic: keywords
subject: Information system
  topic: keywords
subject: public service
  topic: keywords
creator: Hutri Elsya Wulandari
creator: Elva Rahmah
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-17
publication date: 2025-07-17
starting page: 173
ending page: 187
doi: 10.31849/ap3mhf51

Peran Perpustakaan Anak Kota Gunungsitoli dalam Meningkatkan Literasi Anak
type: item
description: The low reading interest among children in the digital era poses a significant challenge to literacy culture development, particularly in Gunungsitoli City. This study aims to describe the role, challenges, and strategies of the Gunungsitoli Children's Library in promoting literacy among children aged 6–12. A qualitative descriptive approach was used, with data collected through observation, in-depth interviews, and documentation. Informants included the head of the library service, division heads, librarians, child users, parents, and teacher companions. The findings indicate that the library plays an important role in providing child-friendly literacy services through storytelling programs, shared reading, educational art activities, as well as digital and mobile library services. Challenges faced include limited budgets, insufficient collections, lack of trained staff, low parental involvement, and the dominance of digital devices. Strategies implemented involve the use of technology, cross-sector collaboration, librarian capacity building, family literacy education, and continuous program evaluation and development. It is concluded that the Gunungsitoli Children's Library plays a strategic role in enhancing children's literacy through adaptive and participatory approaches, though improvements in policy, human resources, and family support are still needed.
subject: Articles
  topic: section
subject: Children’s library
  topic: keywords
subject: Development strategy
  topic: keywords
subject: Literacy
  topic: keywords
subject: Reading interest
  topic: keywords
creator: Nelly Kurnianti Zendrato
creator: Franindya Purwaningtyas
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-27
publication date: 2025-07-27
starting page: 188
ending page: 203
doi: 10.31849/1m6mah85

Kegiatan Pemberdayaan Masyarakat pada Taman Bacaan Masyarakat Saung Diajar Kreatif 09 Bandung
type: item
description: The Community Reading Park (TBM) is a non-formal educational institution that plays a strategic role in the community. One TBM that utilizes its strategic role to empower the community is TBM Saung Diajar Kreatif 09, located in Margasuka Village, Bandung City. This study aims to identify community empowerment activities at TBM through an analysis of its programs and the challenges and obstacles TBM faces. The research method used is a descriptive qualitative method. The results of this study indicate that the community empowerment activities carried out by TBM Saung Diajar Kreatif 09 can be classified into several areas: education, training and creativity; and cultural preservation. This aligns with the role of TBM as outlined in the Decision of the Minister of Village Affairs, Regional Development, and Transmigration of the Republic of Indonesia No. 3 of 2024. This TBM temporarily ceased operations during the pandemic, but revitalization efforts have enabled it to resume activities as before. However, as an independent TBM, Saung Diajar Kreatif 09 does not receive management or funding assistance from external parties. Consequently, the lack of volunteers, funding, and infrastructure is a challenge felt by TBMs. The conclusion of this research indicates that the Saung Diajar Kreatif 09 Community Reading Park has been able to serve as a solution in empowering the local community by organizing empowerment activities across various fields
subject: Articles
  topic: section
subject: community empowerment
  topic: keywords
subject: Reading Community
  topic: keywords
subject: Literacy Education
  topic: keywords
creator: Milany Nazza Prilisilfia
creator: Evi Nursanti Rukmana
creator: Rully Khairul Anwar
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-17
publication date: 2025-07-17
starting page: 157
ending page: 172
doi: 10.31849/j03rw291

Manajemen Pengelolaan Arsip Dinamis di Kantor Depo Arsip Kota Medan
type: item
description: This study examined the management of dynamic records at the Medan City Records Depository Office, focusing on the implementation of core archival stages: creation, utilization, maintenance, and disposition. The objective was to analyze how inactive records from various local government agencies were processed and to identify challenges in the archival workflow. A qualitative descriptive method was applied using interviews, observation, and documentation, with data analyzed through reduction, display, and conclusion techniques, supported by triangulation. The findings indicated that records were initially created and filed by each agency before being transferred to the depository. However, inconsistencies in filing and documentation were common. Manual archive retrieval methods led to inefficiency, as no digital system was in place. Limited storage space, lack of climate control, and poor environmental conditions increased the risk of archive deterioration. Additionally, the implementation of the Records Retention Schedule (RRS) was not optimal, leading to archive accumulation. In response, the office reorganized storage, initiated digital plans including SRIKANDI application use, provided staff training, and enhanced inter-agency coordination. Despite these efforts, constraints in infrastructure, human resources, and technology continued to hinder performance. This study highlights the importance of integrated, sustainable strategies to support accountable and effective archival management in public institutions.
subject: Articles
  topic: section
subject: pengelolaan arsip
  topic: keywords
subject: arsip dinamis
  topic: keywords
subject: manajemen kearsipan
  topic: keywords
creator: Nabbilaindraanjani Indra
creator: Yusniah
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-26
publication date: 2025-07-26
starting page: 216
ending page: 225
doi: 10.31849/hp67j273

Upaya Pengelolaan Koleksi Perpustakaan SMA Negeri 8 untuk Meningkatkan Temu Balik Informasi Siswa
type: item
description: This study aims to analyze the efforts to manage book collections in the Library of SMA Negeri 8 Medan using the Dewey Decimal Classification (DDC) classification system in order to improve student information retrieval. With a qualitative approach through observation, interviews, and documentation studies, the study explores the extent to which the application of DDC affects information accessibility. The results of the study indicate that classification according to DDC significantly speeds up book searches and makes it easier for students and librarians to browse collections. However, the effectiveness of management is highly dependent on the librarian's understanding and students' information literacy. It is concluded that physical and digital management based on DDC can improve the efficiency of information retrieval if supported by training, a comprehensive catalog system, and continuous evaluation.
subject: Articles
  topic: section
subject: Pengelolaan koleksi
  topic: keywords
subject: Klasifikasi DDC
  topic: keywords
subject: Temu balik informasi
  topic: keywords
creator: Wilda Afriyani Zulfandri
creator: Retno Sayekti
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-27
publication date: 2025-07-27
starting page: 204
ending page: 215
doi: 10.31849/06sj9179

Urgensi Penerapan User Experience dalam Mewujudkan Pelayanan Prima dan Loyalitas di Perpustakaan
type: item
description: User Experience (UX) adalah salah satu aspek penting dalam memperbaiki mutu layanan di perpustakaan, terutama di zaman digital yang mengutamakan efisiensi dan kemudahan akses informasi. Tujuan dari penelitian ini adalah untuk memberikan pemahaman mengenai UX dalam mewujudkan pelayanan prima dan loyalitas serta penerapannya dalam perpustakaan. Metode yang digunakan pada penelitian ini adalah studi literatur terkait penerapan user experience dalam mewujudkan pelayanan prima dan loyalitas pada perpustakaan. Hasil penelitian ini menunjukkan bahwa UX berkaitan erat dengan prinsip pelayanan prima. Kemudian untuk mewujudkan pelayanan prima di perpustakaan, unsur-unsur UX dapat diterapkan dalam konteks pelayanan perpustakaan.
subject: Articles
  topic: section
subject: User Experience
  topic: keywords
subject: Pelayanan prima
  topic: keywords
subject: Loyalitas
  topic: keywords
creator: Abdurrasyiid Ridla
creator: Laili Sofia Fitri
creator: Henky Ahmad Rihal
creator: Sri Rohyanti Zulaikha
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-11
publication date: 2025-07-11
starting page: 143
ending page: 156
doi: 10.31849/njnyh168

Penyusunan Pedoman Pengelolaan Arsip Inaktif di Akademi Komunitas Negeri Putra Sang Fajar Blitar
type: item
description: The role of archives in organization is very important, functioning as a memory center and a monitoring tool. This study aims to compile guidelines for managing inactive archives at AKN Putra Sang Fajar, which counter challenges in archive management. Action research with a repetitive cycle model is used in this research method. Data collected by means of observation, interviews, documentation, and questionnaires. The results of the study indicate that the guidelines compiled have met user needs, with a System Usability Scale (SUS) score reaching 81.25 after improvements were made. These guidelines cover the stages of managing inactive archives, starting from moving, arranging, storing, servicing, destroying, and are equipped with elements of security and providing relevant infrastructure. With these guidelines, it is hoped that AKN Putra Sang Fajar can increase efficiency in managing inactive archives, as well as provide clear and structured directions in managing archives in educational institutions. In addition, these guidelines are also expected to be a reference for other places in managing inactive archives systematically and in accordance with applicable regulations.
subject: Articles
  topic: section
subject: Inactive Archives
  topic: keywords
subject: Inactive Management
  topic: keywords
subject: Guidelines
  topic: keywords
subject: Usability
  topic: keywords
creator: Dessy Ratna Jupita Sari
creator: Halid Hasan
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-11
publication date: 2025-07-11
starting page: 132
ending page: 142
doi: 10.31849/3mrh4339

Studi Komparasi Fasilitas, Sarana dan Prasana Perpustakaan Daerah di Indonesia berdasarkan Peraturan Perpustakaan Nasional No.2 Tahun 2024
type: item
description: The Regional Libraries are a type of public library in Indonesia and play an important role not only as repositories of books but also in providing comfortable and functional learning spaces or facilities for all members of society. Library facilities can influence the motivation, preferences, and visiting interest of library users. This research aims to compare the facilities of regional libraries in several regions of Indonesia, focusing on infrastructure based on Peraturan Perpustakaan Nasional Number 2 of 2024. The research method used is a online documentation with a comparison of five regional libraries through tables and checklists. The results of the research show that there is variation in the fulfilment and implementation of standards and the quality of facilities and service in the five regional libraries studied, namely Jakarta Cikini Library, Dinas Perpustakaan dan arsip daerah (DISPERSIP) Kalimantan Selatan, Dinas perpustakaan dan kearsipan (DISPUSIPDA) Jawa Barat, Soeman HS Library (Dinas Perpustakaan dan arsip daerah Riau), and Jawa Tengah Library (Grhatama Pustaka). Several regional libraries have met most of the established standards, while others still require improvements in various aspects, particularly in quality. This research is expected to serve as a reference and provide recommendations for regional library management in enhancing facility quality and library infrastructure development to create a more effective learning environment, support literacy development, and attract more library visitors.
subject: Articles
  topic: section
subject: Comparative study
  topic: keywords
subject: library facility
  topic: keywords
subject: national library standards
  topic: keywords
subject: regional library
  topic: keywords
creator: Rizka Annisa Rahmadita
creator: Mahendra Wardhana
rights: Copyright (c) 2025 Author and Journal http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-11
publication date: 2025-07-11
starting page: 117
ending page: 131
doi: 10.31849/p7nrns12

Pengalaman Informasi Warga Muhammadiyah di Malaysia Dalam Memanfaatkan Facebook Sebagai Media Informasi Persyarikatan
type: item
description: The primary appeal of Facebook at this time is its friendship networking feature. This phenomenon gives rise to the view that this social media provides a distinctive experience for its users in the present, including those in the Malaysian context. The objective of this study is to ascertain the experience of Muhammadiyyah citizens in Malaysia with regard to the utilisation of Facebook. This study employs a phenomenological approach, complemented by qualitative data collection methods. The existing symptoms will be elucidated through the utilisation of semi-structured interviews with informants. The informants for this study were selected using the purposive sampling technique. The data will then be subjected to analysis. Thematic analysis was employed as the technique for analysing the data in this research. The study yielded two primary themes: the utilisation of Facebook as a conduit for disseminating the activities of the Association and the use of Facebook as a platform for disseminating the views of Muhammadiyah to a broader audience. It can be concluded that the information experience obtained by Muhammadiyah citizens in using Facebook is both positive and non-harmful.
subject: Articles
  topic: section
subject: Pengalaman Informasi,
  topic: keywords
subject: Muhammadiyah
  topic: keywords
subject: Media Sosial
  topic: keywords
subject: Facebook
  topic: keywords
creator: Yolan Priatna
creator: Rohmadi
creator: Yusup Arip
creator: Muthia Purwadi Mulya
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 15
ending page: 21
doi: 10.31849/pb.v12i1.22435

Pengembangan Layanan Perpustakaan Umum Ramah Lanjut Usia: A Literature Review
type: item
description: The significance of library services for the elderly is to provide a space for creativity and collaboration, thus enabling the elderly to remain active, independent and empowered. The objective of this research is to develop an understanding of the characteristics of public library services in Indonesia that are designed to meet the needs of older people. The objective of this paper is to identify and provide recommendations for the concept of developing elderly-friendly public library services, with a particular focus on Indonesia. This research employs a systematic literature review methodology to develop guidelines within the field of social sciences. The literature review was conducted in four stages: (1) the design of the review, (2) the execution of the review, (3) the analysis, and (4) the writing up of the review. The research data was collected through a search on Google Scholar, which focused on previous research on library services for the elderly, as well as literature deemed relevant to the research objectives. The findings of the research project have yielded several innovative approaches for the development of elderly-friendly public library services. These include the implementation of accessible physical design, the introduction of specialised services and programmes, the provision of assistive technology, the establishment of collaborative partnerships with local organisations, and the incorporation of regular evaluation. It is anticipated that the implementation of these recommendations will result in a more inclusive and useful library, as well as enhanced support for the welfare and active participation of the elderly in society.
subject: Articles
  topic: section
subject: Perpustakaan umum
  topic: keywords
subject: Lanjut Usia
  topic: keywords
subject: layanan perpustakaan
  topic: keywords
creator: Rismayeti Rismayeti
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 110
ending page: 116
doi: 10.31849/pb.v12i1.22664

Peningkatan Kompetensi Pengelolaan Perpustakaan di ASEAN: Best Practices dari Kolaborasi UGM dan AUN
type: item
description: The enhancement of library management competencies in ASEAN has become a key focus in the development of human resources and educational institutions. This study aims to explore best practices emerging from the collaboration between Universitas Gadjah Mada (UGM) and the ASEAN University Network (AUN) in managing effective and sustainable libraries. The research methodology employs a qualitative approach with literature review to collect data, including an examination of AUN program documentation and publications related to library collaboration. The findings indicate that the collaboration between UGM and AUN through the AUNILO program has successfully strengthened the competencies of library. Identified best practices include professional exchange programs, continuous training, and the implementation of digital technologies to facilitate information access. These best practices can be adapted by other libraries in ASEAN to reinforce regional cooperation and improve the quality of library services in the region.
subject: Articles
  topic: section
subject: ASEAN University Network
  topic: keywords
subject: library collaboration
  topic: keywords
subject: Gadjah Mada University
  topic: keywords
subject: AUN-ILO
  topic: keywords
creator: Prijana
creator: Adinda Nuur Hasanah
creator: Herlin Aprilya Fauzianty
creator: Tine Silvana
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 29
ending page: 38
doi: 10.31849/pb.v12i1.23421

Penerapan Smart Museum Sebagai Strategi Pengembangan Layanan Museum Gedung Sate Bandung
type: item
description: The public's general view of the museum as a place for the preservation of ancient objects is the reason why people do not appreciate museum activities. The stigma of museums in the community is considered old-fashioned and boring, making museums empty of visitors. Museums must be able to transform in improving services and technology along with the times, not only having informative collections but also visually strong in the application of the smart museum concept. The purpose of this research is to find out and analyze the application of smart museum as a service development strategy for Gedung Sate Museum. This research uses descriptive qualitative methods through data collection using observation, interview, and documentation study techniques. The research findings show that the application of smart museums at Gedung Sate Museum can attract the interest and enthusiasm of visitors. Standing with the concept of smart museum, this museum facilitates various kinds of technology such as Augmented Reality (AR), interactive floor, interactive glass, Virtual Reality (VR), audio visual room, interactive picture frame, and architarium. This Smart Museum has components including involving the community in the sustainability of the museum, interactive digital technology, multidisciplinary and educational facilities, information and recreation.
subject: Articles
  topic: section
subject: technology
  topic: keywords
subject: smart museum
  topic: keywords
subject: Museum Gedung Sate
  topic: keywords
creator: Audina Jelang Ramadhan
creator: Wina Erwina
creator: Asep Saeful Rohman
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 1
ending page: 14
doi: 10.31849/pb.v12i1.21860

Stigma Pustakawan Perempuan: Persepsi Pemustaka Perpustakaan Universitas Cokroaminoto Yogyakarta
type: item
description: The pervasive stereotype of the female librarian as an antiquated figure, often associated with conventionally perceived characteristics such as thick glasses, stern demeanor, and a disinclination towards fuss, has led to a decline in user satisfaction with the services provided in several school libraries. This has, in turn, contributed to a reduction in the level of interest among users in visiting the library. The objective of this research is to challenge the negative perceptions associated with female librarians, in alignment with the principles set forth in the librarian's code of ethics. The research method is qualitative descriptive, employing data collection techniques such as observation, interviews, and documentation. A total of six informants were selected for participation in the study, comprising three women and three men. The informants were identified by the researchers as students, employees, and lecturers who were visiting the Cokroaminoto University Yogyakarta library. The findings revealed that librarians at the Cokroaminoto University Yogyakarta library, among other things, continue to be subjected to negative perceptions, depending on the perspective of each library user. There is a lack of understanding among librarians regarding the code of ethics and their obligations. In the event that librarians are found to be in violation of the IPI bylaws and the Indonesian Librarian Code of Ethics, they may be subject to sanctions in accordance with the nature of the infraction. The matter may then be referred to the Honorary Council of the Indonesian Librarians Association for further decision-making.
subject: Articles
  topic: section
subject: Perempuan
  topic: keywords
subject: pustakawan
  topic: keywords
subject: stigma
  topic: keywords
subject: UCY
  topic: keywords
creator: Adillya Kafilla Auhaina
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 22
ending page: 28
doi: 10.31849/pb.v12i1.21989

Trend Publikasi Tentang Peran Media Sosial Dalam Aktivisme Pendekatan Bibliometrik
type: item
description: Today's human life cannot be separated from the role of social media, including in the world of activism. Social media which tends to be "free" and can be used to convey opinions and express oneself presents a space that can be used as a space for the development of activism itself. This development has been highlighted by several researchers, who have presented articles on this topic. This study aims to determine publications trends that emphasize the role of social media in activism activities. The research method is carried out quantitatively by taking a bibliometric approach. Researchers use purposive sampling techniques by setting language limitations, namely English. Data analysis activities are carried out using the help of the biblioshiny program with data taken from Scopus. The results obtained based on the three keywords, namely "social media", "social media role", and "activism", include 585 articles in the 2013-2023 period with the article document type. The article entitled “Unpacking the Use of Social Media for Protest Behavior: The Roles of Information, Opinion Expression, and Activism” written by Valenzuela, 2013 is one of the articles with the most citations, namely 372 citations and the USA is one of the regions that produce the most research with a similar theme. However, the publications trend on the role of social media in activism will continue to grow along with the increasingly diverse use of social media.
subject: Articles
  topic: section
subject: Analisis kata kunci
  topic: keywords
subject: Bibliometrik
  topic: keywords
subject: Peran media sosial
  topic: keywords
subject: Aktivisme
  topic: keywords
creator: Selia Febi Zahra
creator: Rully Khairul Anwar
creator: Elnovani Lusiana
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 39
ending page: 51
doi: 10.31849/pb.v12i1.23913

Preservasi Naskah Kuno: Strategi Pelestarian Minimal untuk Mempertahankan Warisan Budaya
type: item
description: Local ancient manuscripts represent a significant cultural heritage asset, imbued with immense historical, cultural, and intellectual value. Nevertheless, the undertaking of preservation and conservation is frequently impeded by the dearth of requisite resources. The objective of this study is to identify the most effective minimal conservation strategies for the preservation of regional ancient manuscripts. The research method employed is a literature review, which analyses sources from national and international journals, conference proceedings, and books related to the preservation and conservation of ancient manuscripts. The findings reveal several minimal preservation steps, including physical cleaning of manuscripts, inventory management, designing proper storage, digitising manuscripts using simple equipment, and establishing community groups to empower local communities with an understanding of the importance of managing cultural manuscripts. These strategies can be implemented with affordable costs and limited resources while ensuring the preservation of regional ancient manuscripts as valuable cultural heritage. This study offers practical recommendations for individuals and communities owning ancient manuscripts and provides insights for community leaders and stakeholders to support the preservation of regional ancient manuscripts.
subject: Articles
  topic: section
subject: Minimal Strategies, manuscript preservation, ancient manuscripts, conservation, preservation
  topic: keywords
subject: ancient manuscripts
  topic: keywords
subject: conservation
  topic: keywords
subject: manuscript preservation
  topic: keywords
subject: minimal strategies preservation
  topic: keywords
creator: Okky Rizkyantha
creator: Rusmiatiningsih Rusmiatiningsih
creator: Cut Afrina
creator: Media Oktapia
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 52
ending page: 60
doi: 10.31849/pb.v12i1.22944

Optimalisasi Layanan Anak Melalui Kegiatan Wisata Literasi di Dinas Kearsipan dan Peprustakaan Provinsi Sumatera Barat
type: item
description: The West Sumatra Provincial Archives and Libraries Office, as an institution with responsibility for literacy development in the region, is required to continue to innovate in providing services that suit the needs and characteristics of children's libraries. The main goal is to increase children's interest in reading and introduce them to the world of literacy in a fun way. We also want to create positive experiences so that children are more interested in returning to the library. The literacy tourism program comes as a creative solution that combines elements of education and recreation, creating a fun learning experience for children. This research used a qualitative approach with descriptive methods. Data analysis used an interactive model, which consists of three main stages; data condensation, data presentation, conclusion drawing. The results of this study show strategic efforts in increasing children's interest in reading and literacy in the West Sumatra region. The literacy tourism program emerged as an innovative solution that combines learning elements with recreational activities, creating a fun experience for children in interacting with books and literacy activities.
subject: Articles
  topic: section
subject: Child Services
  topic: keywords
subject: Literacy Tourism
  topic: keywords
creator: Fanisa Amelita Zahra
creator: Putri Yefani
creator: Firly Oktami Nisa
creator: Elva Rahmah
creator: Rozi
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 61
ending page: 74
doi: 10.31849/pb.v12i1.24306

Pemeliharaan Arsip Dinamis di Bagian Sekretariat Rumah Sakit Roemani Muhammadiyah Kota Semarang
type: item
description: The role of archives is of great significance for both government and private institutions. However, the maintenance of archives in the Secretariat of Roemani Muhammdiyah Hospital, Semarang City faces challenges, including the lack of adequate archive storage space. The objective of this study is to analyse the maintenance of dynamic archives carried out by the secretariat of Roemani Muhammdiyah Hospital, Semarang City. The research method is qualitative, with data collected through interviews. The data sources for this research were seven informants. The data analysis was conducted through the following steps: data collection, data reduction, data presentation, and conclusion drawing. The findings of this study demonstrate that the maintenance of dynamic archives at Roemani Muhammadiyah Hospital, Semarang City, has been conducted in accordance with the requisite standards. These include the provision of air conditioning facilities (air conditioner) to ensure the archive storage room is consistently maintained at a dry temperature, the utilisation of sufficient lighting and sunlight to facilitate adequate illumination, and the installation of air ventilation systems. The maintenance of dynamic archives at Roemani Muhammadiyah Hospital, Semarang City, has been carried out in accordance with the following measures: ventilation, the use of insecticide, the implementation of preventative measures (for example, the prohibition of food and even smoking bans for other section employees), the maintenance of archives in an optimal state through the utilisation of suitable storage facilities (for example, boxes and filing cabinets), and the regular cleaning of filing cabinets and archive storage rooms. It can be concluded that the maintenance of dynamic archives at the secretariat section of Roemani Muhammadiyah Hospital, Semarang City has been carried out effectively. This includes the maintenance of the archive storage room, the use of insect poison, the implementation of p…
subject: Articles
  topic: section
subject: archives
  topic: keywords
subject: maintenance
  topic: keywords
subject: secretariat
  topic: keywords
creator: Agung Kuswantoro
creator: Dina Handayani
creator: Rizka Andriyati
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 75
ending page: 88
doi: 10.31849/pb.v12i1.10713

Analisis Bibliometrik Artikel Jurnal Bidang Informartion Quality Pada Database Scopus Menggunakan Vosviewer
type: item
description: Bibliometric analysis has been widely used to understand scientific research trends. This study examined publications on "information quality" indexed in Scopus from 2014 to 2024. The objective was to map the development of this field through analysis of publication trends, citation patterns, author collaborations, keyword occurrences, and geographical distribution. A descriptive bibliometric method was applied, utilizing bibliographic data from 4,085 documents. The analysis employed visualization tools to identify key patterns and relationships within the dataset. The findings revealed a significant increase in research output, with 2023 marking the peak year (638 publications). Manaf Al-Okaily was identified as the most productive researcher with 19 publications, and "information quality" emerged as the most frequently used keyword, appearing 34 times. Geographically, China led in research contributions with 793 documents, followed by the United States and Indonesia. The journal Sustainability Switzerland published the highest number of articles (82), while collaborations demonstrated a strong presence in Asia. These results highlight the growing interest and regional dominance in information quality studies. The bibliometric approach used in this research offers valuable insights into the structure and evolution of information quality research, identifying influential contributors, emerging themes, and collaboration networks. This study provides a comprehensive foundation for advancing future research and fostering interdisciplinary applications.
subject: Articles
  topic: section
subject: bibliometric
  topic: keywords
subject: information quality
  topic: keywords
subject: scopus
  topic: keywords
subject: VOSViewer
  topic: keywords
creator: Yonna Ananda
creator: Edwin Rizal
creator: Asep Saeful Rohman
rights: Copyright (c) 2025 Author and Journal
date: 2025-01-06
publication date: 2025-01-06
starting page: 89
ending page: 109
doi: 10.31849/pb.v12i1.24377

PERAN PENGELOLAAN ARSIP DIGITAL UNIVERSITAS MUHAMMADIYAH PONOROGO DALAM UPAYA PENINGKATAN KUALITAS ADMINISTRASI UNIVERSITAS
type: item
description: Management of documents, hereinafter referred to as archives, is an activity that must be carried out by the entire organization. But not infrequently the problem of document management becomes a problem that has a negative impact on the quality of the administration of the organization. The development of technology eventually became an important moment in the management of documents / archives in an organization in order to improve the quality of their administration through the management of digital archives. Using a qualitative descriptive method the author intends to provide a real picture of managing digital archives in an effort to improve the quality of administration at Muhammadiyah University, Ponorogo. Sources of data obtained from administrative staff who act as users as well as archives manager as well as several other supporting documents. The results of this study indicate that the management of documents / archives digitally is very helpful for administrative staff in the creation, storage, supervision and provide opportunities for them to learn more about mastering IT equipment.
subject: Articles
  topic: section
subject: Digital Archives
  topic: keywords
subject: Administration Quality
  topic: keywords
subject: Archive Management
  topic: keywords
creator: Yolan Priatna
rights: Copyright (c) 2021 Author and Journal
date: 2021-07-02
publication date: 2021-07-02
starting page: 64
ending page: 73
doi: 10.31849/pb.v8i2.6420

KONSEP PENATAAN TATA RUANG PERPUSTAKAAN YANG BERBASIS REKREASI DI SMA N 1 SUNGAI TARAB
type: item
description: This research is entitled "The Concept of Library Spatial Planning Based on User Recreation at SMA N 1 Sungai Tarab". The library is an educational service unit under the auspices of the Department of Education. The library is a driving force for achieving the goals of National Education, Institutional Education, and learning objectives. Each education unit has a school library, especially schools with a accreditation. One of the functions of the library is recreation. Based on Article 3 of Law no. 43 of 2007, which means that the library functions as a means of education, research, conservation, information and entertainment. The operation of this library can be further developed in such a way that this hobby becomes one of the things that can increase the attractiveness and demand for proposals for library user services. Data is collected through interview, observation and documentation methods
subject: Articles
  topic: section
subject: recreational Function
  topic: keywords
subject: library
  topic: keywords
subject: information
  topic: keywords
creator: Cut Afrina -
creator: Dwi Putri Rahmadhani
creator: Ersafadhila Riska Wahdini
creator: Fadlan Nulasqi
creator: Fivi Yuli Yanti
creator: Jumia Septi Fatimah
rights: Copyright (c) 2023 Author and Journal
date: 2023-07-02
publication date: 2023-07-02
starting page: 70
ending page: 78
doi: 10.31849/pb.v10i2.11944

PEMANFAATAN PENGETAHUAN TRADISIONAL SAAT PANDEMI COVID-19 DENGAN KEMAS ULANG INFORMASI
type: item
description: The COVID-19 pandemic has changed how people live and socialize, these things happen because people are asked to maintain their health and stay active at home and not leave the house if there is no urgent need. Society did this to prevent the high-speed and dangerous transmission of COVID-19. Therefore, people carry out daily activities from home, so the existence of social media is beneficial in meeting information needs. One is the need for information about traditional ingredients that can increase society immunity. At the time of the pandemic, news about traditional medicine sprang up, and it was a form of repackaging traditional knowledge about health. This study examines activities related to repackaging traditional knowledge information using social media during the COVID-19 pandemic to meet the socitety information needs regarding health information needs. This study aims to describe the role of social media in disseminating traditional knowledge and information repackaging as the preservation of traditional knowledge. The method used in this research is literature study, which is the writing, summarizing, synthesizing, and/or critiquing of the literature found as a result of a literature search. Qualitative descriptive analysis was used in this study's analysis process. The data obtained were then summarized and reviewed in depth so they could be described through text. The result is online media repackaging information so that information related to traditional knowledge can be easily accessed and accepted by the society. In addition, this pandemic creates momentum for information managers and institutions to be proactive in presenting the information needed by the society through digital media, one of which is social media. Because during the pandemic, people massively use social media to communicate and search for alternative information in treating and preventing COVID-19 with traditional medicines, information managers need to repackage information rel…
subject: Articles
  topic: section
subject: Information repackaging
  topic: keywords
subject: Information management
  topic: keywords
subject: COVID-19 pandemic
  topic: keywords
subject: Traditional knowledge
  topic: keywords
subject: Social Media
  topic: keywords
creator: Achmad Fachmi
rights: Copyright (c) 2024 Author and Journal
date: 2024-07-07
publication date: 2024-07-07
starting page: 69
ending page: 78
doi: 10.31849/pb.v11i2.13657

ANALISIS BIBLIOMETRIKA PADA ARTIKEL JURNAL PSIKODIMENSIA TAHUN 2018-2022 DENGAN VISUALISASI MENGGUNAKAN SOFTWARE VOSVIEWER
type: item
description: This study discusses the bibliometric mapping of scientific publications in the Journal of Pikodimensia for the period of 2018 to 2022, using VOSviewer software. The aim of this study is to determine author productivity, author collaboration patterns, research topic development based on keywords, and the development of collaborative networks among authors. The method used in this study is a qualitative descriptive approach with bibliometric analysis using VOSviewer. The results of this study indicate that collaboratively written articles are more common than individual articles. Nine authors were found to collaborate with each other, while the two most productive authors were Lucia Hernawati and Jemerson Naceno Domiguez. In addition, the keywords that frequently appear in the abstracts are Covid-19 and resilience
subject: Articles
  topic: section
subject: Bibliometric
  topic: keywords
subject: Co-Word
  topic: keywords
subject: Co-Authorship
  topic: keywords
subject: Collaboration
  topic: keywords
subject: VOSviewer
  topic: keywords
subject: Psikodimensia
  topic: keywords
creator: Melania Adirati
creator: Vivi Aprillia Susianti
creator: Angelia Selma Ananda
rights: Copyright (c) 2023 Author and Journal
date: 2023-07-03
publication date: 2023-07-03
starting page: 88
ending page: 95
doi: 10.31849/pb.v10i2.13927

PENGGUNAAN KONSEP USER EXPERIENCE TERHADAP LAYANAN SITUS WEB PERPUSTAKAAN UNIVERSITAS ISLAM SUMATERA UTARA
type: item
description: Website development must be planned based on the user experience as an online service user. Basic user experience is required to design a library website. The better the user experience when using the library website, the higher the quality of the library's online services. When developing an online library system, user experience (UX) information is necessary to achieve user satisfaction and ease of use. A UX-centric website can provide users with an immersive experience without confusing features and content, and easy to understand. A good library website must be able to provide users with sufficient and relevant information to assist them in making the right decision. This includes providing a clear description of the resource, providing recommendations based on interests or preferences, and facilitating interactions that allow users to share reviews and ratings. By considering and designing library websites based on user experience, libraries can improve the quality of the online services they offer and ensure that users get the maximum benefit from using the website.
subject: Articles
  topic: section
subject: Using the concept of User Experience
  topic: keywords
subject: libraries
  topic: keywords
creator: cindy fadilah nasution cindy
creator: Sri Rohyanti Zulaikha
rights: Copyright (c) 2023 Author and Journal
date: 2023-07-03
publication date: 2023-07-03
starting page: 117
ending page: 122
doi: 10.31849/pb.v10i2.14683

PENINGKATAN KEMAMPUAN LITERASI DIGITAL SISWA DI SMAS KEMALA BHAYANGKARI MELALUI PODCAST PLATFORM SPOTIFY
type: item
description: Podcasts are used as one of the media to improve students' digital literacy skills. Based on the observations made, students at Kemala Bhayangkari High School have a lack of interest in reading texts. Students often feel bored and disinterested when they have to read texts as a source of information. This study aims to describe the improvement of digital literacy skills among 10th-grade students at Kemala Bhayangkari High School through the podcast platform Spotify. The research method used is qualitative with in-depth interviews, observations, and documentation. The research informants consist of 10 students who have been listening to podcasts via the Spotify platform for more than 6 months. Data analysis techniques involve data reduction, data presentation, and drawing conclusions. The validity of the data is ensured through credibility, transferability, dependability, and confirmability. The results of the study show that the use of the Spotify podcast platform can improve the digital literacy skills of 7 out of 10 informants. Utilizing the features offered by Spotify demonstrates benefits in enhancing students' digital literacy skills through the podcast platform, such as improving topic comprehension, increasing stimulation and imagination, and enhancing learning motivation. The impact of improving students' digital literacy skills shows an improvement in verbal abilities, enriching knowledge, enhancing critical thinking skills, and broadening perspectives.
subject: Articles
  topic: section
subject: literacy digital
  topic: keywords
subject: podcast
  topic: keywords
subject: spotify
  topic: keywords
subject: students
  topic: keywords
creator: Aisyah Fauzziah
creator: Atiqa Nur Latifa Hanum
creator: Miftah Rahman
rights: Copyright (c) 2024 Author and Journal
date: 2024-01-07
publication date: 2024-01-07
starting page: 23
ending page: 31
doi: 10.31849/pb.v11i1.14896

ALUR TAHAPAN PENGEMBANGAN KOLEKSI PADA PERPUSTAKAAN SEKOLAH TINGGI ILMU KESEHATAN HAMZAR LOMBOK TIMUR, NTB
type: item
description: The purpose of this study was to describe the sequential development of various phases involved in the collection development process at the Hamzar College of Health Sciences (STIKES) Library. Library collection development is an important effort to ensure relevant, contemporary, and user-oriented resources. This study uses a quantitative descriptive method. Data were collected from observations, interviews, and documentation. This study used data presentation and reduction techniques. To validate the data, extensive observations, high persistence, and triangulation were performed. The findings of this study explain the flow process of collection development at STIKES Hamzar, which consists of several different stages, including library analysis, factors that influence collection development, collection acquisition, collection selection, and collection evaluation. These stages were implemented consistently by the STIKES Hamzar Library. Notably, the types of collections that have been developed are limited to print resources. Collection development plays an important role in encouraging regular renewal and optimally contributes to the achievement of academic and research goals
subject: Articles
  topic: section
subject: collection
  topic: keywords
subject: college library
  topic: keywords
subject: development
  topic: keywords
subject: stages
  topic: keywords
creator: Desfiana Ramdhani Rosalia Fitriani
creator: Sri Rohyanti Zulaikha
creator: Kartika Puspita Sari
rights: Copyright (c) 2024 Author and Journal
date: 2024-07-07
publication date: 2024-07-07
starting page: 99
ending page: 108
doi: 10.31849/pb.v11i2.17137

RANCANGAN COSTUMER CARE BERBASIS COLLECTION REQUEST FEATURE DI PERPUSTAKAAN SMP NEGERI 2 NGAWI
type: item
description: Perpustakaan memiliki tujuan untuk meningkatkan pengeloalan dan pelayanan melalui penyediaan berbagai sumber koleksi serta pemanfaatan teknologi informasi. Perpustakaan yang memiliki sistem informasi dapat mempermudah pengelolaan dan layanan perpustakaan Penelitian ini bertujuan untuk merancang sebuah sistem customer care yang berbasis Collection Request Feature di Perpustakaan SMP Negeri 2 Ngawi. Metode penelitian yang digunakan adalah kualitatif deskriptif dan analisis kebutuhan pengguna. Melalui penelitian ini, penulis merancang solusi berbasis Collection Request Feature untuk meningkatkan efisiensi dan kualitas layanan pengguna. Penggunaan Collection Request Feature akan memungkinkan pelanggan untuk mengajukan permintaan atau usul buku secara online, memberikan informasi yang lebih akurat, serta mempercepat proses penanganan permintaan. Selain itu, sistem ini juga dilengkapi dengan fitur pelacakan status permintaan dan umpan balik pelanggan. Hasil penelitian ini diharapkan dapat memberikan kontribusi dalam meningkatkan pengalaman pelanggan dan efektivitas customer care dalam perpustakaan. Implikasi dari rancangan sistem ini dapat digunakan sebagai panduan dalam implementasi teknologi untuk meningkatkan kualitas layanan bagi kebutuhan pengguna.
subject: Articles
  topic: section
subject: library
  topic: keywords
subject: costumer care
  topic: keywords
subject: collection request feature
  topic: keywords
creator: Siti Ma'rifah
creator: Agustin Gita Savitri
creator: Anis Masruri
rights: Copyright (c) 2024 Author and Journal
date: 2024-07-07
publication date: 2024-07-07
starting page: 109
ending page: 114
doi: 10.31849/pb.v11i2.17552

KERJASAMA PERPUSTAKAAN UIN SUNAN GUNUNG DJATI BANDUNG DENGAN IAIN TERNATE MELALUI BENCHMARKING PERPUSTAKAAN
type: item
description: Library collaboration is one of the initiatives aimed at enhancing the quality of library services. One form of library collaboration is library benchmarking. Library benchmarking is the process of comparing libraries to identify best practices and procedures that can be implemented in one's own library. The purpose of this paper is to review the library collaboration between UIN Sunan Gunung Djati Bandung and IAIN Ternate through the benchmarking method, with a focus on the steps taken by the library management of UIN Sunan Gunung Djati Bandung as the entity under comparison. This research adopts a qualitative method, with data obtained through observation, interviews, and literature review. The research findings indicate that this collaboration has been ongoing for approximately two years, with various collaborative programs, including the development of a shared repository and the enhancement of human resources' competencies. Through benchmarking, this collaboration has aided both libraries, UIN Sunan Gunung Djati Bandung's library and IAIN Ternate's library, in improving their service quality and strengthening cross-library cooperation. It is hoped that the results of this research can offer valuable insights to other higher education institutions seeking to enhance their library services through collaboration and benchmarking approaches.
subject: Articles
  topic: section
subject: Library benchmarking
  topic: keywords
subject: Library collaboration
  topic: keywords
subject: UIN Sunan Gunung Djati Bandung
  topic: keywords
subject: IAIN Ternate
  topic: keywords
creator: Asep Zainal Abidin
creator: Asep Saeful Rohman
rights: Copyright (c) 2024 Author and Journal
date: 2024-01-06
publication date: 2024-01-06
starting page: 1
ending page: 8
doi: 10.31849/pb.v11i1.16550

KOLABORASI LEMBAGA PERPUSTAKAAN DENGAN PTIPD UIN SUNAN GUNUNG DJATI BANDUNG DALAM MENINGKATKAN LAYANAN TEKNOLOGI INFORMASI
type: item
description: Collaboration involves combining the expertise and resources of both parties to improve technology services in the library. Without collaboration and cooperation with expert institutions in the field of information technology, obstacles can occur and hinder the delivery of the roles and functions of library institutions. The research aims to investigate the benefits, challenges, and solutions as well as analyze the success factors of collaboration on information technology services between the Library and PTIPD UIN Sunan Gunung Djati Bandung as a form of internal cooperation. This research uses descriptive qualitative method through data collection using observation, interview, and literature study techniques. The findings show that with good collaboration between information institutions, the user community will be able to enjoy better, useful, and affordable access to information technology. Even so, the results show that there are programs that have not been implemented from this collaboration. Indicators of the success of collaboration show that program activities need to be developed and implemented so that information technology services in libraries can improve. Thus, through collaboration, the library can provide more adequate infrastructure facilities to users.
subject: Articles
  topic: section
subject: Library Cooperation
  topic: keywords
subject: Collaboration
  topic: keywords
subject: Information Technology Services
  topic: keywords
creator: Alya Zahra Tiaranisa
creator: Tine Silvana
rights: Copyright (c) 2024 Author and Journal
date: 2024-01-06
publication date: 2024-01-06
starting page: 9
ending page: 16
doi: 10.31849/pb.v11i1.16567