Penilaian Kinerja Pelayanan Publik Melalui Balanced Scorecard Pada Kecamatan Dumai Timur. Jurnal Niara, [S. l.], v. 15, n. 3, p. 454–467, 2022. DOI: 10.31849/niara.v15i3.10359. Disponível em: https://journal.unilak.ac.id/index.php/nia/article/view/10359. Acesso em: 13 jun. 2026.