The Implementation of Information Technology in Enhancing the Effectiveness of Human Resource Management at DISMAN 2 Mandau

Abstract

Digital transformation has compelled educational institutions to realign their human resource management (HRM) strategies with the rapid advancement of information technology (IT). This study aims to comprehensively explore the implementation of IT in enhancing the effectiveness of human resource management at SMAN 2 Mandau. A descriptive qualitative approach was employed, with data collected through in-depth interviews, direct observation, and documentation. The informants consisted of the principal, vice principals, teachers, administrative staff, and school operators. The findings indicate that the implementation of IT remains partial and has not yet been fully integrated into the overall HR management system. Major obstacles include the limited digital literacy of educators and administrative personnel, the suboptimal utilization of digital management applications such as e-office systems, and insufficient managerial support in strengthening the technological ecosystem. These challenges hinder the optimal integration of digital tools into daily administrative and strategic HR processes. Despite these limitations, the use of IT demonstrates significant potential in supporting operational efficiency, enhancing accountability, streamlining workflow processes, and fostering an adaptive and responsive organizational culture. The study highlights that digital systems can contribute to more transparent personnel management, improved data accuracy, and more efficient communication among stakeholders. The findings underscore the importance of synergy among human resource competency development, adequate technological infrastructure, and strong institutional commitment as essential prerequisites for successful digital transformation. This research is expected to serve as a strategic reference for schools in formulating technology-based HR management policies aimed at improving institutional quality and competitiveness in the evolving educational landscape.