Empowering Street Bar Activities at Akasia Brewing House in Improving Service Quality and Sustainable Business Management in Banyuwangi

Pemberdayaan Pelaku Street Bar di Akasia Brewing House dalam Peningkatan Kualitas Layanan dan Pengelolaan Bisnis Berkelanjutan di Banyuwangi

Abstract

Coffee consumption has become a lifestyle, especially among millennials and Gen-Z. This situation presents an opportunity for new entrepreneurs in the coffee sector, one of which is Akasia Brewing House. This business initially carried the concept of a coffee shop and evolved into a mobile business unit called a street bar. Street bars are more flexible, practical, and reach consumers directly in strategic locations. However, challenges in running the business arise from the quality of coffee supply, lack of efficiency in production, and limited knowledge of transaction recording that impacts operational services. To overcome these problems, education is provided to farmers, especially in processing green beans using the wet method, training and mentoring on the use of portable espresso machines that are friendly for use in open spaces. As well as registering partners as merchants to receive payments via QRISS and mentoring on the use of SIAPIK software that assists in transaction recording. This community service activity is important to increase business competitiveness, increase partner income, and support the tourism sector in Banyuwangi.