OPTIMIZATION OF EDUCATIONAL STAFF PERFORMANCE THROUGH WORK ENVIRONMENT AND DISCIPLINE

Abstract

Educational support staff play a strategic role in enhancing the effectiveness of educational processes in formal institutions. However, at Madrasah Aliyah Negeri 2 Pekanbaru, issues such as delays in task completion, violations of work regulations, and an unsupportive work environment have been identified. These challenges indicate obstacles in achieving optimal performance. A conducive work environment and high work discipline are considered critical factors in improving the productivity of educational support staff. This study aims to evaluate the influence of these two variables on the performance of educational support staff. A quantitative approach was employed, involving total sampling with 36 respondents. Data were collected using a questionnaire based on a five-point Likert scale and analyzed using multiple linear regression with SPSS software. The findings reveal that both work environment and work discipline significantly influence staff performance, both individually and simultaneously. A supportive work environment, encompassing physical aspects such as ventilation and lighting as well as social aspects like interpersonal relationships, fosters comfort and encourages productivity. Meanwhile, high work discipline, reflected in adherence to rules and accountability for tasks, enhances efficiency and effectiveness. Together, these factors account for 65.4% of the variation in staff performance. In conclusion, optimizing performance can be achieved through improvements in the work environment and strengthening a culture of discipline. The recommendations of this study include enhancing physical facilities, strengthening relationships among staff members, and implementing fair work policies to support productivity.