ANALISA TATA KELOLA IT MENGGUNAKAN DESIGN FACTOR COBIT 2019: STUDI KASUS PT. PETROKIMIA GRESIK

Authors

  • Muhammad Ilham Alhari telkom University
  • Affifiana Prisyanti Telkom University
  • Anindia Haliza Ardyanti Telkom University

DOI:

https://doi.org/10.31849/zn.v6i3.22029

Keywords:

COBIT 2019, Information Technology, Petrokimia Gresik, Information Systems, IT Governance

Abstract

This research evaluates the implementation of IT governance at PT Petrokimia Gresik using the COBIT 2019 framework. Information technology (IT) has become a critical component in supporting business operations and strategy, as well as risk management and regulatory compliance. PT Petrokimia Gresik faces challenges in aligning IT with business strategy and ensuring consistent performance. This qualitative case study collected data through interviews and observations. The audit results show that the company focuses on market growth, customer service, innovation, and cost efficiency. COBIT 2019 assisted the company in effectively managing IT applications, systems, and processes, increasing transparency and accountability. Recommendations include improved risk management, optimisation of cloud models, and adoption of Agile and DevOps methods. The implementation of these recommendations is expected to improve operational efficiency, support the achievement of the company's vision and mission as an innovative fertiliser producer, and provide added value in the form of increased productivity, cost savings, and improved service quality.

Keywords: COBIT 2019, Information technology, Petrokimia Gresik, Information System, IT Governance

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Published

2024-12-05

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Vol. 6 No. 3 (2024): Publikasi artikel ZONAsi: Jurnal Sistem Informasi Periode September 2024

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How to Cite

[1]
“ANALISA TATA KELOLA IT MENGGUNAKAN DESIGN FACTOR COBIT 2019: STUDI KASUS PT. PETROKIMIA GRESIK”, zn, vol. 6, no. 3, pp. 787–797, Dec. 2024, doi: 10.31849/zn.v6i3.22029.