Pengaruh Pemberdayaan Psikologis dan komitmen organisasional terhadap kinerja pelayanan publik
Keywords:
Pemberdayaan Psikologis, komitmen organisasional, kinerja, Pengendalian penduduk
Abstract
Upaya untuk mewujudkan keberhasilan program pemerintah terletak pada SDM yang dimiliki termasuk untuk program pengendalian penduduk. Tujuan penelitian adalah menganalisis Pengaruh Pemberdayaan Psikologis dan komitmen organisasional terhadap kinerja pelayanan publik di Dinas Pengendalian Penduduk, Keluarga Berencana. Kabupaten Bandung UPTD P5A. Studi kausal dengan sampai 87 pegawai. Analisis data menggunakan analisis regresi dengan alat bantu SPSS 25. Hasil penelitian menunjukkan Kinerja pelayanan publik para ASN dalam pengendalian pendudukan didorong oleh komitmen organizational yang tinggi yang didorong oleh pemberdayaan psikologis. Para pegawai yang memahami makna menjadi ASN, memiliki kompetensi, mengetahui dampak dari kedudukannya sebagai ASSN terhadap organisasi cenderung memiliki komitmen tinggi dan kinerja yang sesuai dengan tuntutan
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References
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Almeida, M. D. G. M. C., & Coelho, A. F. M. (2019). The antecedents of corporate reputation and image and their impacts on employee commitment and performance: The moderating role of CSR. Corporate Reputation Review, 22, 10-25.
Ananda Dwi Kurniawan. (2020). Pengaruh Persepsi Dukungan Organisasi, Pemberdayaan Psikologis, Dan Komitmen Afektif Terhadap Kinerja Pekerjaan (Studi Kasus: Perawat Rawat Inap Rumah Sakit X Gresik). Kaos Gl Dergisi, 8(75),
Indarti, S., Fernandes, A. A. R., & Hakim, W. (2017). The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance. Journal of Management Development, 36(10), 1283-1293.
Indarti, S., Solimun,S., Fernandes,A.A.R., Hakim,W.,(2017) "The effect of OCB in relationship between personality, organizational commitment and job satisfaction to performance", Journal of Management Development. Emerald Publishing Limited
Jha, S., & Singh, S. (2019). Psychological empowerment, organizational commitment, and job satisfaction: An empirical investigation in Indian context. Management Research Review, 42(11), 1248-1275.
Kim, J. H., & Lee, J. Y. (2019). The effects of psychological empowerment and organizational climate on organizational commitment and job satisfaction in public organizations. Sustainability, 11(14), 3763.
Kundu, S. C., Kumar, S., & Gahlawat, N. (2019). Empowering leadership and job performance: mediating role of psychological empowerment. Management Research Review.
Lee, H. J., & Reade, C. (2018). The role of Yin-Yang leadership and cosmopolitan followership in fostering employee commitment in China: a paradox perspective. Cross Cultural & Strategic Management.
Lim, J. Y., Moon, K. K., & Christensen, R. K. (2022). Does psychological empowerment condition the impact of public service motivation on perceived organizational performance? Evidence from the US federal government. International Review of Administrative Sciences, 88(3), 682-701.
Malik, M., Sarwar, S., & Orr, S. (2021). Agile practices and performance: Examining the role of psychological empowerment. International Journal of Project Management, 39(1), 10-20.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89.
Muafi, M., & Johan, A. (2022). Role of remote transformational leadership on service performance: Evidence in Indonesia. Engineering Management in Production and Services, 14(4), 77–93. https://doi.org/10.2478/emj-2022-0032
Qing, M., Asif, M., Hussain, A., & Jameel, A. (2020). Exploring the impact of ethical leadership on job satisfaction and organizational commitment in public sector organizations: The mediating role of psychological empowerment. Review of Managerial Science, 14, 1405-1432.
Razzaq, S., Shujahat, M., Hussain, S., Nawaz, F., Wang, M., Ali, M., & Tehseen, S. (2018). Knowledge management, organizational commitment and knowledge-worker performance: The neglected role of knowledge management in the public sector. Business process management journal.
Robbins, S, Judge, T. A. (2017). Organizational Behavior 17th. NY: Pearson
Saleem, M. A., Bhutta, Z. M., Nauman, M., & Zahra, S. (2019). Enhancing performance and commitment through leadership and empowerment: An emerging economy perspective. International Journal of Bank Marketing, 37(1), 303-322.
Sharma, P., Kong, T. T. C., & Kingshott, R. P. J. (2016). Internal service quality as a driver of employee satisfaction, commitment and performance. Journal of Service Management, 27(5), 773–797.
Sharma,J.R., Dhar,R.L., (2016) "Factors influencing job performance of nursing staff: Mediating role of affective commitment", Personnel Review, Vol. 45 Issue: 1, pp.161
Srivastava, A. P., & Dhar, R. L. (2016). Impact of leader member exchange, human resource management practices and psychological empowerment on extra role performances: The mediating role of organizational commitment. International Journal of Productivity and Performance Management
Sri Puji Astuti, W. R. (2021). PENGARUH MOTIVASI INTRINSIK, MOTIVASI EKSTRINSIK DAN KOMITMEN ORGANSASI TERHADAP KINERJA KARYAWAN PADA BANK BTN. Jurnal Dinamika DotCom, 9(1), 1–8. Retrieved from http://dx.doi.org/10.35137/jmbk.v9i1.523
Published
2023-09-26
How to Cite
Ani Rohaeni, Sindrawati, & Muhammad Syukrullah. (2023). Pengaruh Pemberdayaan Psikologis dan komitmen organisasional terhadap kinerja pelayanan publik . Jurnal Niara, 16(2), 391-400. https://doi.org/10.31849/niara.v16i2.16262
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