ANALISIS KEBERLANJUTAN PENGGUNAAN APLIKASI MUSLIM PRO TERHADAP KEPERCAYAAN DENGAN MENGGUNAKAN PENDEKATAN EXPECTATION CONFIRMATION MODEL (ECM)
DOI:
https://doi.org/10.31849/mnrthq73Keywords:
Expectation Confirmation Model (ECM) , Muslim Pro, Trust , Kepuasan, Keberlanjutan PenggunaanAbstract
Penelitian ini dilakukan untuk menganalisis faktor-faktor yang memengaruhi keberlanjutan penggunaan aplikasi Muslim Pro dengan menggunakan pendekatan Expectation Confirmation Model serta memasukkan kepercayaan sebagai variabel moderasi. Data dikumpulkan dari pengguna aplikasi Muslim Pro di Indonesia melalui penyebaran kuesioner daring. Analisis data dilakukan menggunakan metode Structural Equation Modeling berbasis Partial Least Squares. Hasil penelitian menunjukkan bahwa konfirmasi berpengaruh positif terhadap persepsi kegunaan dan kepuasan pengguna. Kepuasan dan persepsi kegunaan ditemukan berpengaruh positif terhadap niat penggunaan berkelanjutan aplikasi Muslim Pro. Selain itu, kepercayaan terbukti memperkuat hubungan antara kepuasan dan niat penggunaan berkelanjutan. Temuan penelitian menunjukkan bahwa pengalaman penggunaan yang sesuai dengan harapan, manfaat yang dirasakan, kepuasan, dan kepercayaan menjadi faktor penting dalam mempertahankan penggunaan aplikasi Muslim Pro secara berkelanjutan.
References
[1] L. Maulana, S. M. Ardiyansyah, J. A. P. PRATAMA, and U. Romli, “DIGITAL AL-QURAN: A MEDIUM TO ASSIST STUDENTS IN PRACTICING RELIGIOUS RITUALS,” ATTHULAB Islam. Relig. Teach. Learn. J. Учредители Sunan Gunung Djati State Islam. Univ. Bandung, vol. 9, no. 2, pp. 245–257, 2024.
[2] M. A. Rifki and K. Haryono, “User Interface (UI) Design and User Experience (UX) for Mobile-based Quranic Memorizing using the Lean UX,” Sist. J. Sist. Inf., vol. 12, no. 1, pp. 139–153, 2023.
[3] Y. Fachrudin, “Sistem Informasi Pembelajaran Al-Qur’an Berbasis E-Learning,” J. Sist. Inf., vol. 11, no. 1, 2022.
[4] F. Nabil and D. A. Efrilianda, “Investigating the Influencing Aspects of User Continuance Intention of Google Workspace Ecosystem in Academic Environment based on Extended Expectation Confirmation Model (E-ECM),” J. Adv. Inf. Syst. Technol., vol. 7, no. 1, pp. 132–146, 2025.
[5] E. D. Putra, S. Athaullah, and A. Yusuf, “Pengaruh perceived ease of use, perceived enjoyment, Perceived Usefulness, dan Satisfaction terhadap continued it usage intention: Expected-Confirmation model (ECM),” J. Maksipreneur Manajemen, Koperasi, dan Entrep., vol. 13, no. 1, pp. 1–19, 2023.
[6] I. Damana, “Analisis kesuksesan sistem informasi online (SION) menggunakan metode Delone and Mclean.” Universitas Pendidikan Ganesha, 2024.
[7] E. Khudzaeva, R. H. Kusumaningtyas, U. A. Hidayat, E. Rustamadji, and C. Wirawan, “Analysis of Continuance Use Intention in Mobile Banking Using the Extended Expectation Confirmation Model,” vol. 7, no. 2, pp. 102–106, 2025, doi: 10.60083/jidt.vi0.660.
[8] S. Huimin and A. H. Bin Jantan, “Unveiling consumer loyalty in community group buying: a comprehensive analysis through the ECM-isc model,” Int. J. Acad. Res. Bus. Soc. Sci., vol. 13, no. 12, 2023.
[9] N. F. Khotimah and A. Yusuf, “Information System Success Model pada Aplikasi ALAMI Sharia,” J. Perspekt., vol. 22, no. 1, pp. 7–15, 2024.
[10] M. I. S. P. Lubis, S. D. Rosadi, and E. S. Priowirjanto, “PENJUALAN DATA PRIBADI PENGGUNA APLIKASI MUSLIM PRO DIKAITKAN DENGAN HUKUM POSITIF DI INDONESIA.,” ACTA DIURNAL J. Ilmu Huk. Kenotariatan, vol. 5, no. 2, pp. 154–172, 2022.
[11] N. H. M. Isa, N. H. Abd Aziz, M. Ishak, W. A. Mustafa, and M. N. Abd Rahman, “Quran mobile application: A structured review,” J. Adv. Res. Appl. Sci. Eng. Technol., vol. 34, no. 2, pp. 117–132, 2023.
[12] A. B. Pratomo, M. A. K. Harahap, T. Oswari, P. M. Akhirianto, and A. Widarman, “The application of end user computing Satisfaction (EUCS) to analyze the Satisfaction of mypertamina user,” J. Sistim Inf. dan Teknol., pp. 78–83, 2023.
[13] R. Wandira, A. Fauzi, and F. Nurahim, “Analysis of factors influencing behavioral Intention to use cloud-based academic information system using extended technology acceptance model (TAM) and expectation-Confirmation model (ECM),” J. Inf. Syst. Eng. Bus. Intell., vol. 10, no. 2, pp. 179–190, 2024.
[14] T. C. Zagita, P. W. Handayani, and N. F. A. Budi, “Analysis of factors affecting the loyalty of using online health services: Case study of alodokter,” in 2019 International Conference on Advanced Computer Science and information Systems (ICACSIS), IEEE, 2019, pp. 279–284.
[15] R. P. Dika, “Pengaruh Teori Technology Acceptance Model, Religiusitas Dan Sikap Terhadap Niat Investor Berinvestasi Pada Saham Syariah Di Indonesia,” J. Ilm. Ekon. Islam, vol. 9, no. 3, pp. 3593–3601, 2023.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 ZONAsi: Jurnal Sistem Informasi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
CC BY-SA 4.0
Attribution-ShareAlike 4.0
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
