Effective Practices for Educators to Increase Online Interaction Quality

Ateerah Abdul  Razak; Amanina Abdul  Razak; Farhana  Haji  Shukor

doi:10.31849/utamax.v4i1.8355

Ateerah Abdul Razak Universiti Malaysia Kelantan, Bachok, Malaysia.
Amanina Abdul Razak Universiti Teknologi MARA, Dengkil, Malaysia
Farhana Haji Shukor Universiti Teknologi MARA, Dengkil, Malaysia

DOI: https://doi.org/10.31849/utamax.v4i1.8355

Keywords: Effective practices, Student-student interaction, Student-content interaction, Student-teacher interaction, Social capital

Abstract

Amidst the Covid-19 Pandemic is still with us, the teaching and learning process has undergone a revolution towards digital academia. Educators doubt whether large online classes are effective because virtual classrooms hinder good communication as learners do not interact meaningfully to class lectures. This study aims to examine the ways that self-efficacy can help to enhance online interaction in terms of student-content, student-student, student-teacher and student-medium and to investigate whether these interaction types are influential in the moderating effect of the perceived harm of getting COVID-19.This is a cross-sectional study which employs quantitative methods using a questionnaire that is designed based on the Social Capital Theory and consists of two domains. A sample of 641 learners who have experienced Online Distance Learning whether in secondary school, foundation, diploma, or degree programme reported their virtual learning experience. This study reveals that most of the participants agree that they obtained an effective online learning, nevertheless several issues related to a competent virtual learning needs to be solved such as the need to acknowledge students’ personality traits that are proactive could empower internet self-efficacy and online interaction quality. These research findings encourages for proactive interactions from all parties involved and the call for more relevant classroom activities and material that could ensure the success of virtual academia.

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Author Biographies

Ateerah Abdul Razak , Universiti Malaysia Kelantan, Bachok, Malaysia.

Ateerah Abdul Razak is currently a lecturer at the Faculty of Language Studies and Human Development (FBI), University of Malaysia Kelantan (UMK). She obtained her Ph.D. from University of Sultan Zainal Abidin (UniSZA) in Social Psychology in 2021. She is keen on doing research related to social well-being and human values. At the moment, she is one of the module developers for a new course known as Bachelor of Human Development and Social Innovation in FBI. Recently, she has developed SOLE instruments to assess students’ adaptability in online learning, especially during the pandemic of COVID-19.

Amanina Abdul Razak, Universiti Teknologi MARA, Dengkil, Malaysia

Amanina Abdul Razak is currently a lecturer at the Academy of Language Studies at Universiti Teknologi MARA (UiTM) Cawangan Selangor, Kampus Dengkil. She obtained her Masters's in Applied Linguistics at Universiti Utara Malaysia (UUM). Her main research interest is mainly in Education Psychology, Psycholinguistics, and Instructional Design in Open Distance Learning.

Farhana Haji Shukor , Universiti Teknologi MARA, Dengkil, Malaysia

Farhana binti Haji Shukor, is currently a Senior Lecturer at Academy of Language Studies at Universiti Teknologi MARA (UiTM) Cawangan Selangor, Kampus Dengkil. She obtained her Masters in English Language Studies at Universiti Kebangsaan Malaysia (UKM). Her main research interest is mainly in sociolinguistics - language and power, discourse analysis and language awareness.