FAKTOR YANG MEMPENGARUHI TURNOVER INTENTION PRAMUNIAGA
Keywords:
Kepuasan Kerja, Komitmen Afektif, Stress Kerja, Turnover
Abstract
The purpose of the research is to test the effect of job satisfaction, affective commitment, and work stress on turnover intention. Samples taken were 95 respondents using the Slovin method. Data analysis method using multiple linear regression test. This study found that job satisfaction had no effect on turnover intention, affective commitment had no effect on turnover intention, and work stress has a significant positive effect on turnover intention.
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References
Alniacik, E., Alniacik, U., Erat, S., & Akcin, K. (2013). Does person-organization fit moderate the effects of affective commitment and job satisfaction on turnover intentions? Procedia - Social and Behavioral Sciences, 99, 274–281. https://doi.org/10.1016/j.sbspro.2013.10.495
Angle, H. L., & Perry, J. L. (1981). An Empirical Assessment of Organizational Commitment and Organizational Effectiveness An Empirical Assess- merit of Organizational Commitment and Or-. Administrative Science Quarterly, 26(1), 1–14.
Anugrah, S. U., Nasution, H., & Nazaruddin. (2018). The Influencing Factors Of Turnover On Nurses In Private Hospitals In Binjai City, Indonesia. Junior Scientific Researcher Journal, IV(November), 49–66.
Arshad, H., & Puteh, F. (2018). Determinants of Turnover Intention among Employees. Journal of Administrative Science, 12(2), 1–15.
Arshadi, N., & Damiri, H. (2013). The Relationship of Job Stress with Turnover Intention and Job Performance: Moderating Role of OBSE. Procedia - Social and Behavioral Sciences, 84(2003), 706–710. https://doi.org/10.1016/j.sbspro.2013.06.631
Chen, H., & Wang, C. (2019). Incivility , satisfaction and turnover intention of tourist hotel chefs: moderating e ff ects of emotional intelligence. International Journal of Contemporary Hospitality, 31(5), 2034–2053. https://doi.org/10.1108/IJCHM-02-2018-0164
Chen, T. Y., Chang, P. L., & Yeh, C. W. (2004). A study of career needs, career development programs, job satisfaction and the turnover intentions of R&D personnel. Career Development International, 9(4), 424–437. https://doi.org/10.1108/13620430410544364
Chiu, C. K., Chien, C. S., Lin, C. P., & Hsiao, C. Y. (2005). Understanding hospital employee job stress and turnover intentions in a practical setting The moderating role of locus of control. Journal of Management Development, 24(10), 837–855.
Chiu, R. K., & Francesco, A. M. (2003). Dispositional traits and turnover intention Examining the mediating role commitment. International Journal of Manpower, 24(3), 284–298. https://doi.org/10.1108/01437720310479741
Ferreira, L. C. de M., & Almeida, C. B. de A. (2015). Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector. Brazilian Business Review, 12(4), 27–56.
Jabeen, F., Friesen, H. L., & Ghoudi, K. (2017). Quality of work life of Emirati women and its influence on job satisfaction and turnover intention: evidence from the UAE. Journal of Organizational Change Management, 31(2), 352–370.
Joo, B. B., & Park, S. (2009). Career satisfaction , organizational commitment , and turnover intention The effects of goal orientation , organizational learning culture and developmental feedback. Leadership & Organization Development Journal, 31(6), 482–500. https://doi.org/10.1108/01437731011069999
Kumar, M., Jauhari, H., Rastogi, A., & Sivakumar, S. (2017). Managerial support for development and turnover intention: roles of organizational support, work engagement and job satisfaction. Journal of Organizational Change Management, 31(1), 135–153.
Kumaran, M. M. (2018). The Effect of Affective Commitment , Continuance Commitment , and Normative Commitment on Turnover Intention among Bank Employees, (April).
Meyer, J. P., Allen, N., & Smith, C. A. (1993). Commitment to Organizations and Occupations : Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology, 78(4), 538–551. https://doi.org/10.1037/0021-9010.78.4.538
Mihelic, K. K. (2014). Work-family interface , job satisfaction and turnover intention A CEE transition country perspective. Baltic Journal of Management, 9(4), 446–466. https://doi.org/10.1108/BJM-09-2013-0141
Mosadeghrad, A. M. (2013). Occupational Stress and Turnover Intention: Implications for Nursing Occupational Stress and Turnover Intention: Implications for Nursing Management. International Journal of Health Policy and Management, 1(2), 179–186. https://doi.org/10.15171/ijhpm.2013.30
Poon, J. M. L. (2013). Effects of performance appraisal politics on job satisfaction and turnover. Personnel Review, 33(3), 2004. https://doi.org/10.1108/00483480410528850
Roberts, J. A., Lapidus, R. S., & Chonko, L. B. (2016). Salespeople and Stress: The Moderating Role of Locus of Control on Work Stressors and Felt Stress. Journal of Marketing Theory and Practice, 5(3), 93–108. https://doi.org/10.1080/10696679.1997.11501773
Saeed, I., Waseem, M., Sikander, S., & Rizwan, M. (2014). The relationship of turnover intention with job satisfaction, job performance, leader member exchange, emotional intelligence and organizational commitment. International Journal of Learning & Development, 4(2), 242–256.
Sewwandi, D. V. S., & Perere, G. D. N. (2017). The Impact of Job Stress on Turnover Intention : A Study of Reputed Apparel The Impact of Job Stress on Turnover Intention: A Study of Reputed Apparel Firm in Sri Lanka. In 3rd International HRM Conference (pp. 223–229).
Song, L. (2016). A Study of Factors Influencing Turnover Intention of King Power Group at Downtown Area in Bangkok , Thailand. International Review of Research in Emerging Markets and the Global Economy (IRREM), 3(2), 895–908.
Suifan, T. S., Diab, H., & Abdallah, A. B. (2017). Does organizational justice affect turnover-intention in a developing country? The mediating role of job satisfaction and organizational commitment. Journal of Management Development, 36(9), 1137–1148.
Suputra, P. M. A., Yuesti, A., & Sudja, I. N. (2018). The Effect of Work Satisfaction, Organizational Commitment and Workload on Turn over Intention on PT. Bank Rakyat Indonesia (Persero) Tbk Unit Sekanca Denpasar Gajah Mada. RA Journal of Applied Research, 04(08), 1939–1945. https://doi.org/10.31142/rajar/v4i8.06
Tian-Foreman, W. A. (2009). Job satisfaction and turnover in the Chinese retail industry. Chinese Management Studies, 3(4), 356–378. https://doi.org/10.1108/17506140911007503
Tnay, E., Ekhsan, A., Othman, A., Siong, H. C., Lim, S., & Lim, O. (2013). The influences of job satisfaction and organizational commitment on turnover intention. Procedia - Social and Behavioral Sciences, 97, 201–208. https://doi.org/10.1016/j.sbspro.2013.10.223
Viswesvaran, C., Deshpande, S. P., & Joseph, J. (1998). Job Satisfaction as a Function of Top Management Support for Ethical Behavior: A Study of Indian Managers. Journal of Business Ethics, 17, 365–371.
Wickramasinghe, V. (2013). Impact of time demands of work on job satisfaction and turnover intention Software developers in offshore outsourced software development firms in Sri Lanka. Strategic Outsourcing: An International Journal, 3(3), 246–255.
Angle, H. L., & Perry, J. L. (1981). An Empirical Assessment of Organizational Commitment and Organizational Effectiveness An Empirical Assess- merit of Organizational Commitment and Or-. Administrative Science Quarterly, 26(1), 1–14.
Anugrah, S. U., Nasution, H., & Nazaruddin. (2018). The Influencing Factors Of Turnover On Nurses In Private Hospitals In Binjai City, Indonesia. Junior Scientific Researcher Journal, IV(November), 49–66.
Arshad, H., & Puteh, F. (2018). Determinants of Turnover Intention among Employees. Journal of Administrative Science, 12(2), 1–15.
Arshadi, N., & Damiri, H. (2013). The Relationship of Job Stress with Turnover Intention and Job Performance: Moderating Role of OBSE. Procedia - Social and Behavioral Sciences, 84(2003), 706–710. https://doi.org/10.1016/j.sbspro.2013.06.631
Chen, H., & Wang, C. (2019). Incivility , satisfaction and turnover intention of tourist hotel chefs: moderating e ff ects of emotional intelligence. International Journal of Contemporary Hospitality, 31(5), 2034–2053. https://doi.org/10.1108/IJCHM-02-2018-0164
Chen, T. Y., Chang, P. L., & Yeh, C. W. (2004). A study of career needs, career development programs, job satisfaction and the turnover intentions of R&D personnel. Career Development International, 9(4), 424–437. https://doi.org/10.1108/13620430410544364
Chiu, C. K., Chien, C. S., Lin, C. P., & Hsiao, C. Y. (2005). Understanding hospital employee job stress and turnover intentions in a practical setting The moderating role of locus of control. Journal of Management Development, 24(10), 837–855.
Chiu, R. K., & Francesco, A. M. (2003). Dispositional traits and turnover intention Examining the mediating role commitment. International Journal of Manpower, 24(3), 284–298. https://doi.org/10.1108/01437720310479741
Ferreira, L. C. de M., & Almeida, C. B. de A. (2015). Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector. Brazilian Business Review, 12(4), 27–56.
Jabeen, F., Friesen, H. L., & Ghoudi, K. (2017). Quality of work life of Emirati women and its influence on job satisfaction and turnover intention: evidence from the UAE. Journal of Organizational Change Management, 31(2), 352–370.
Joo, B. B., & Park, S. (2009). Career satisfaction , organizational commitment , and turnover intention The effects of goal orientation , organizational learning culture and developmental feedback. Leadership & Organization Development Journal, 31(6), 482–500. https://doi.org/10.1108/01437731011069999
Kumar, M., Jauhari, H., Rastogi, A., & Sivakumar, S. (2017). Managerial support for development and turnover intention: roles of organizational support, work engagement and job satisfaction. Journal of Organizational Change Management, 31(1), 135–153.
Kumaran, M. M. (2018). The Effect of Affective Commitment , Continuance Commitment , and Normative Commitment on Turnover Intention among Bank Employees, (April).
Meyer, J. P., Allen, N., & Smith, C. A. (1993). Commitment to Organizations and Occupations : Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology, 78(4), 538–551. https://doi.org/10.1037/0021-9010.78.4.538
Mihelic, K. K. (2014). Work-family interface , job satisfaction and turnover intention A CEE transition country perspective. Baltic Journal of Management, 9(4), 446–466. https://doi.org/10.1108/BJM-09-2013-0141
Mosadeghrad, A. M. (2013). Occupational Stress and Turnover Intention: Implications for Nursing Occupational Stress and Turnover Intention: Implications for Nursing Management. International Journal of Health Policy and Management, 1(2), 179–186. https://doi.org/10.15171/ijhpm.2013.30
Poon, J. M. L. (2013). Effects of performance appraisal politics on job satisfaction and turnover. Personnel Review, 33(3), 2004. https://doi.org/10.1108/00483480410528850
Roberts, J. A., Lapidus, R. S., & Chonko, L. B. (2016). Salespeople and Stress: The Moderating Role of Locus of Control on Work Stressors and Felt Stress. Journal of Marketing Theory and Practice, 5(3), 93–108. https://doi.org/10.1080/10696679.1997.11501773
Saeed, I., Waseem, M., Sikander, S., & Rizwan, M. (2014). The relationship of turnover intention with job satisfaction, job performance, leader member exchange, emotional intelligence and organizational commitment. International Journal of Learning & Development, 4(2), 242–256.
Sewwandi, D. V. S., & Perere, G. D. N. (2017). The Impact of Job Stress on Turnover Intention : A Study of Reputed Apparel The Impact of Job Stress on Turnover Intention: A Study of Reputed Apparel Firm in Sri Lanka. In 3rd International HRM Conference (pp. 223–229).
Song, L. (2016). A Study of Factors Influencing Turnover Intention of King Power Group at Downtown Area in Bangkok , Thailand. International Review of Research in Emerging Markets and the Global Economy (IRREM), 3(2), 895–908.
Suifan, T. S., Diab, H., & Abdallah, A. B. (2017). Does organizational justice affect turnover-intention in a developing country? The mediating role of job satisfaction and organizational commitment. Journal of Management Development, 36(9), 1137–1148.
Suputra, P. M. A., Yuesti, A., & Sudja, I. N. (2018). The Effect of Work Satisfaction, Organizational Commitment and Workload on Turn over Intention on PT. Bank Rakyat Indonesia (Persero) Tbk Unit Sekanca Denpasar Gajah Mada. RA Journal of Applied Research, 04(08), 1939–1945. https://doi.org/10.31142/rajar/v4i8.06
Tian-Foreman, W. A. (2009). Job satisfaction and turnover in the Chinese retail industry. Chinese Management Studies, 3(4), 356–378. https://doi.org/10.1108/17506140911007503
Tnay, E., Ekhsan, A., Othman, A., Siong, H. C., Lim, S., & Lim, O. (2013). The influences of job satisfaction and organizational commitment on turnover intention. Procedia - Social and Behavioral Sciences, 97, 201–208. https://doi.org/10.1016/j.sbspro.2013.10.223
Viswesvaran, C., Deshpande, S. P., & Joseph, J. (1998). Job Satisfaction as a Function of Top Management Support for Ethical Behavior: A Study of Indian Managers. Journal of Business Ethics, 17, 365–371.
Wickramasinghe, V. (2013). Impact of time demands of work on job satisfaction and turnover intention Software developers in offshore outsourced software development firms in Sri Lanka. Strategic Outsourcing: An International Journal, 3(3), 246–255.
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2019-09-24
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