THE EFFECT OF ALTRUISTIC LEADERSHIP ON SERVICE INNOVATION AND THE MEDIATION ROLE OF AFFILIATED HUMOR (CASE STUDY OF PEKANBARU AULIA HOSPITAL)

  • Hafiza Fajrin Mahasiswa Program Pascasarjana Universitas Lancang Kuning
  • Adi Rahmat Universitas Lancang Kuning
  • Ririn Handayani Magister Manajemen Pascasarjana Universitas Lancang Kuning
  • Arizal N Fakultas Ekonomi Universitas Lancang Kuning
Keywords: Altruistic Leadership, Affiliate Humor, Service Innovation

Abstract

This study discusses the influence of altruism leadership on service innovation and the mediating role of affiliate humor at Aulia Hospital. The population of this study were nurses, totaling 70 people. The research data was taken using a questionnaire, with a Likert scale of 1 to 7. The method of data analysis in this study was descriptive quantitative using WarpPLS for testing a hypothesis and testing the validity and reliability of the research instrument. The results showed that altruistic leadership is directly related to service innovation in hospitals with a significant p-value. while the mediating role of affiliation between the effects of altruistic leadership and service innovation is not significant

Downloads

Download data is not yet available.

References

Avolio, B.J. and Locke, E.E., 2002. Contrasting different philosophies of leader motivation: Altruism versus egoism. The Leadership Quarterly, 13(2), pp.169-191
de Zulueta, P.C., 2016. Developing compassionate leadership in health care: an integrative review. Journal of healthcare leadership, 8, p.1.
Garcia, V.H., Meek, K.L. and Wilson, K.A., 2011. Advancing innovation in health care leadership: A collaborative experience. Nursing administration quarterly, 35(3), pp.242-247.
Janssen, O., 2004. How fairness perceptions make innovative behavior more or less stressful. Journal of organizational behavior, 25(2), pp.201-215.
Leist, A.K. and Müller, D., 2013. Humor types show different patterns of self-regulation, self-esteem, and well-being. Journal of Happiness Studies, 14(2), pp.551-569
Lussier, B., Grégoire, Y. and Vachon, M.A., 2017. The role of humor usage on creativity, trust and performance in business relationships: An analysis of the salesperson-customer dyad. Industrial Marketing Management, 65, pp.168-181.
Mahmuliana, D., Abd, D. and Yahya, M., 2017. Analisis perilaku altruisme pada santri di pondok pesantren modern Babun Najah Banda Aceh. JURNAL SULOH: Jurnal Bimbingan Konseling FKIP Unsyiah, 2(2).
Mallén, F., Chiva, R., Alegre, J. and Guinot, J., 2015. Are altruistic leaders worthy? The role of organizational learning capability. International Journal of manpower.
Martin, R.A., Puhlik-Doris, P., Larsen, G., Gray, J. and Weir, K., 2003. Individual differences in uses of humor and their relation to psychological well-being: Development of the Humor Styles Questionnaire. Journal of research in personality, 37(1), pp.48-75.
Morrison, N.K. and Severino, S.K., 2007. Altruism: toward a psychobiospiritual conceptualization. Zygon®, 42(1), pp.25-40
Promsri, C. (2017). Does humor really enhance innovative work behavior? A case study of Thai commercial bank employees. The International Journal of Business & Management, 5(8), 282-286.
Pundt, A. (2015). The relationship between humorous leadership and innovative behavior. Journal of Managerial Psychology, 30(8), 878-893.
Pundt, A., 2015. The relationship between humorous leadership and innovative behavior. Journal of Managerial Psychology.
Richards, K. and Kruger, G., 2017. Humor styles as moderators in the relationship between perceived stress and physical health. Sage Open, 7(2), p.2158244017711485
Romero, E. J., & Cruthirds. K. W. (2006). The use of humor in the workplace. Academy of Management Perspectives, 20(2), 58-69.
Salas‐Vallina, A., Ferrer‐Franco, A. and Fernandez Guerrero, R., 2018. Altruistic leadership and affiliative humor's role on service innovation: Lessons from Spanish public hospitals. The International journal of health planning and management, 33(3), pp.e861-e872
Simamora, R.H., Bukit, E., Purba, J.M. and Siahaan, J., 2017. Penguatan kinerja perawat dalam pemberian asuhan keperawatan melalui pelatihan ronde keperawatan di rumah sakit royal prima medan. Jurnal pengabdian kepada masyarakat, 23(2), pp.300-304.
Syamsuriana, N., Nasaruddin, F., Suun, M. and Ahmad, H., 2019. Dampak Perilaku Altruisme, Moral Reasoning dan Kecerdasan Emosional Terhadap Kualitas Audit. ATESTASI: Jurnal Ilmiah Akuntansi, 2(2), pp.98-110.
Tang, Y. (2008). The relationship between use of humor by leaders and R&D employee innovative behavior: Evidence from Taiwan. Asia Pacific Management Review, 13(3), 635-653.
Tremblay, M. and Gibson, M., 2016. The role of humor in the relationship between transactional leadership behavior, perceived supervisor support, and citizenship behavior. Journal of Leadership & Organizational Studies, 23(1), pp.39-54.
Umar, U., 2017. Pendekatan Social Exchange Perspekstif George C. Homans. TAJDID: Jurnal Pemikiran Keislaman dan Kemanusiaan, 1(1), pp.97-111.
Wardani, W., 2016. Membedah Teori Sosiologi: Teori Pertukaran (Exchange Theory) George Caspar Homans. Jurnal Studia Insania, 4(1), pp.19-38.
Weng, R.H., Huang, C.Y., Chen, L.M. and Chang, L.Y., 2015. Exploring the impact of transformational leadership on nurse innovation behaviour: A cross‐sectional study. Journal of nursing management, 23(4), pp.427-439
Yang, C.W., Yan, Y.H., Fang, S.C., Inamdar, S.N. and Lin, H.C., 2018. The association of hospital governance with innovation in Taiwan. The International journal of health planning and management, 33(1), pp.246-254
Published
2022-09-26
Section
Articles
Abstract viewed = 107 times
PDF downloaded = 98 times