Effect of Library Management Systems and IT Resources on Operational Efficiency in University Libraries
DOI:
https://doi.org/10.31849/496ch491Keywords:
Library Management System, Operational Efficiency, IT Resources, University Libraries, Regression AnalysisAbstract
This study examines the effect of Library Management Systems (LMS) and Information Technology (IT) Resources on the operational efficiency of university libraries in Pekanbaru using a quantitative explanatory approach involving 47 respondents consisting of library staff and system users. Multiple linear regression analysis revealed that both LMS and IT Resources significantly influence operational efficiency, with LMS showing the strongest effect (β = 0.850; t = 10.808; p < 0.001), followed by IT Resources (β = 0.767; t = 8.014; p < 0.001). The regression model demonstrated strong explanatory power (R² = 0.722), indicating that 72.2% of the variance in operational efficiency is explained by the two predictors. Grounded in the Resource-Based View (RBV) framework, the findings highlight that LMS and IT Resources represent valuable, rare, and inimitable strategic assets that enhance operational excellence and institutional competitiveness. Theoretically, this research extends the application of RBV in the context of academic libraries in developing countries, while globally, it offers insights for higher education institutions worldwide seeking to strengthen efficiency and service quality through digital transformation.
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