PERAN AKREDITASI DAN BUDAYA MUTU DALAM MENINGKATKAN KINERJA PERGURUAN TINGGI
DOI:
https://doi.org/10.31849/jieb.v21i2.22056Keywords:
Accreditation, Quality Culture, Higher Education PerformanceAbstract
This study aims to examine the effect of accreditation on university performance directly and indirectly through quality culture as a mediator. This research is a quantitative study that uses sampling techniques referring to the advice of (Hair, 2010) which states that in survey research, the ideal sample size is between 5 to 20 times the number of items of all research variables used. The population of this study were all private universities in Pekanbaru. Determination of sample size. This study determines the option of 10 x 12 items from the 3 research variables used, so that the minimum sample size targeted is 120 respondents. The data were analyzed using a structural equation model with a test tool using partial least square (PLS). The conclusion of this study supports all hypothesized relationships, such as the effect of accreditation on college performance and quality culture, the effect of quality culture on college performance, and the indirect effect of accreditation on college performance through quality culture. Although several studies have highlighted the important role of accreditation in the literature, accreditation alone cannot improve college performance in Indonesia, and Pekanbaru is no exception
References
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Alotaibi, F. and Islam, R. (2013), Total quality management practices, quality culture and contractors’ competitiveness, Advances in Environmental Biology, Vol. 7 No. 9, pp. 2642-2649
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Bazeley, P. (2010), Conceptualising research performance, Studies in Higher Education, Vol. 35 No. 8, pp. 889-903, doi: 10.1080/03075070903348404
Bendermacher, G.W.G., Oude Egbrink, M.G.A., Wolfhagen, I.H.A.P. and Dolmans, D.H.J.M. (2017), Unravelling quality culture in higher education: a realist review, Higher Education, Vol. 73 No. 1, pp. 39-60, doi: 10.1007/s10734-015-9979-2
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Brown, William O. 2001. Faculty Participation in University Governance and the Effects on University Performance. Vol. 44
Chang, Y., Lin, K. and Tu, T. 2016, The impact of AACSB Accreditation On Business School Students In Taiwan, Asia-Pacific Education Researcher, Vol. 25 No. 4, pp. 615-625, doi: 10.1007/s40299- 016-0289-y
Dicker, R., M. Garcia, A. Kelly, and H. Mulrooney. 2019. What Does ‘Quality’ in Higher Education Mean? Perceptions of Staff, Students and Employers. Studies in Higher Education 44(8):1425–41. doi: 10.1080/03075079.2018.1445987
El-Hilali, Nabil, Sara Al-Jaber, and Lina Hussein. 2015. Students’ Satisfaction and Achievement and Absorption Capacity in Higher Education. Procedia - Social and Behavioral Sciences 177:420–27. doi: 10.1016/j.sbspro.2015.02.384
Goos, Maarten, and Anna Salomons. 2017. Measuring Teaching Quality in Higher Education: Assessing Selection Bias in Course Evaluations. Research in Higher Education 58(4):341–64. doi: 10.1007/s11162-016-9429-8
Gupta, Pooja, and Aarti Mehta Sharma. 2014. A Study of the Impact of Corporate Governance Practices on Firm Performance in Indian and South Korean Companies. Procedia - Social and Behavioral Sciences 133:4–11. doi: 10.1016/j.sbspro.2014.04.163
Henri, Jean François. 2006. Management Control Systems and Strategy: A Resource-Based Perspective. Accounting, Organizations and Society 31(6):529–58. doi: 10.1016/j.aos.2005.07.001
Hilman, H., Abubakar, A. and Kaliapan, N. 2017, The Effect of Quality Culture On University Performance, Journal of Business and Retail Management Research, Vol. 11 No. 4, pp. 25-33, doi: 10.24052/jbrmr/v11is04/teoqcoup
Ke, S., Lin, W. and Tsai, C. 2016, Research Performance of AACSB Accredited Institutions in Taiwan: Before Vs After Accreditation, SpringerPlus, Vol. 5 No. 1285, p. 10, doi: 10.1186/s40064-016-2934-6
Kim, T. 2008. Changing University Governance and Management in the UK and Elsewhere under Market Conditions: Issues of Quality Assurance and Accountability.” Intellectual Economics 8011(2)
Koskei, R., Katwalo, A.M. and Asienga, I. 2015, Influence of quality culture on performance of research institutions in Kenya, African Journal of Business and Economic Research, Vol. 10 No. 1, pp. 25-54, available at: https://hdl.handle.net/10520/EJC171071
Kumar, P., Shukla, B. and Passey, D. 2020, Impact of Accreditation On Quality And Excellence Of Higher Education Institutions, Investigacion Operacional, Vol. 41 No. 2, pp. 151-167
Makhoul, S.A. (2019), Higher education accreditation, quality assurance and their impact to teaching and learning enhancement, Journal of Economic and Administrative Sciences, Vol. 35 No. 4, pp. 235-250, doi: 10.1108/jeas-08-2018-0092
Martinez-Campillo, Almudena, and Roberto Fernandez-Gago. 2011. Diversification Strategy, CEO Management Style and Firm Performance: An Application of Heckman’s Two-Stage Method. Quality and Quantity 45(1). doi: 10.1007/s11135-009-9290-3
Muktiyanto, Ali, Ancella Anitawati Hermawan, and Rini Dwiyani Hadiwidjaja. 2020. The Role of Management Control Systems in the Performance of Higher Education through Good University Governance. Vol. 13
Nguyen, H.C. and Ta, T.T.H. 2017. Exploring Impact Of Accreditation On Higher Education In Developing Countries: a Vietnamese View, Tertiary Education and Management, Vol.24 No.2, pp.1-14, doi: 10.1080/13583883.2017.1406001
Quyen, Do Thi Ngoc. 2014. Developing University Governance Indicators and Their Weighting System Using a Modified Delphi Method. Procedia - Social and Behavioral Sciences 141:828–33. doi: 10.1016/J.SBSPRO.2014.05.144
Samimi, Ahmad Jafari, Mohiddin Ahmadpour, and Saman Ghaderi. 2012. “Governance and Environmental Degradation in Mena Region.” Procedia - Social and Behavioral Sciences 62:503–7. doi: 10.1016/J.SBSPRO.2012.09.082
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Sharma, M. 2018, Developing Quality Culture Through Accreditation, International Journal of Research in Social Sciences, Vol. 8 No. 7, pp. 264-270
Terra, J.D.R. and Berssaneti, F.T. 2017, Hospital accreditation and its impacts on quality culture, International Joint Conference -, pp. 325-332, doi: 10.1007/978-3-319-93488-4_36
Ulker, N. and Bakioglu, A. 2018, An International research on the influence of accreditation on academic quality, Studies in Higher Education, Vol. 44 No. 9, pp. 1507-1518, doi: 10.1080/03075079.2018.1445986
Wernerfelt, B. (1984), A Resource-Based View of The Firm, Strategic Management Journal, Vol. 5 No. 2, pp. 171-180
Wentworth, Diane Keyser, and June H. Middleton. 2014. Technology Use and Academic Performance. Computers and Education 78:306–11. doi:10.1016/j.compedu.2014.06.012
Yaakub, Muhammad Hafiz, and Zainal Abidin Mohamed. 2020. Measuring the Performance of Private Higher Education Institutions in Malaysia. Journal of Applied Research in Higher Education 12(3):425–43. doi: 10.1108/JARHE-10-2018-0208
Abramo, G., Cicero, T. and Angelo, C.A.D. (2013), The impact of unproductive and top researchers on overall university research performance, Journal of Informetrics, Vol. 7 No. 1, pp. 166-175, doi: 10.1016/j.joi.2012.10.006
Abubakar, A. and Hilman, H. (2017), The Mediating Role of Quality Culture On The Relationship Between Talent Management And Organizational Performance, 4th Conference on Business Management, 29 - 30 October 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia, pp. 887-901
Acevedo-De-los-Rıos, A. and Rondinel-Oviedo, D.R. (2022), Impact, added value and relevance of an accreditation process on quality assurance in architectural higher education, Quality in Higher Education, Vol. 28 No. 2, pp. 186-204, doi: 10.1080/13538322.2021.1977482
Adina-Petrut¸a, P. (2014), Quality culture - a key issue for Romanian higher education, Procedia -Social and Behavioral Sciences, Vol. 116, pp. 3805-3810, doi: 10.1016/j.sbspro.2014.01.845
Ahmad, I., Rehman, K., Ali, A., Khan, I. and Khan, F.A. (2014), Critical analysis of the problems of education in Pakistan: possible solutions, International Journal of Evaluation and Research in Education, Vol. 3 No. 2, pp. 79-84, doi: 10.11591/ijere.v3i2.1805
Ahmed, A. and Hilman, H. (2017), Resource-based view, strategic factors and university performance, Journal of Resources Development and Management, Vol. 29 No. 1, pp. 1-4
Al-Otaibi, F.M.S. 2016, Role of exploratory factor analysis applicability of TQM practices on the items of quality culture in the Kingdom of Saudi Arabia, International Journal of Business and Management, Vol. 10 No. 1, pp. 136-143, doi: 10.5539/ijbm.v10n1p136
Aldieri, L., Kotsemir, M.N. and Vinci, C.P. (2020), The effects of collaboration on research performance of universities: an analysis by federal district and scientific fields in Russia, Journal of the Knowledge Economy, Vol. 11 No. 2, pp. 766-787, doi: 10.1007/s13132-018-0570-9
Ali, H.M. and Musah, M.B. (2012), Investigation of Malaysian higher education quality culture and workforce performance, Quality Assurance in Education, Vol. 20 No. 3, pp. 289-309, doi: 10.1108/09684881211240330
Alotaibi, F. and Islam, R. (2013), Total quality management practices, quality culture and contractors’ competitiveness, Advances in Environmental Biology, Vol. 7 No. 9, pp. 2642-2649
Alotaibi, G.B.G., Yusoff, R.Z., Mokhtar, S.S. and Taib, C.A.B. (2016), Testing the mediation role of quality culture in the relationship of quality management practice and innovation performance, International Journal of Economics, Commerce and Management, Vol. IV No. 11, pp. 67-76
Alshaikhmubarak, A., Camara, N.D. and Baruch, Y. (2020), The impact of high-performance human resource practices on the research performance and career success of academics in Saudi Arabia, Career Development International, Vol. 25 No. 6, pp. 671-690, doi: 10.1108/CDI-09-2019-0209
Arrieta, M.C. and Avolio, B. (2020), Factors of higher education quality service: the case of a Peruvian university, Quality Assurance in Education, Vol. 28 No. 4, pp. 219-238, doi: 10.1108/QAE-03- 2020-0037
Asif, M., Awan, M.U., Khan, M.K. and Ahmad, N. (2013), A model for total quality management in higher education, Quality and Quantity, Vol. 47 No. 4, pp. 1883-1904, doi: 10.1007/s11135-011- 9632-9
Asif, M. and Searcy, C. (2014), A composite index for measuring performance in higher education institutions, International Journal of Quality and Reliability Management, Vol. 31 No. 9, pp. 983-1001, doi: 10.1108/IJQRM-02-2013-0023
Asiedu, M.A., Anyigba, H., Ofori, K.S., Ampong, G.O.A. and Addae, J.A. (2020), Factors influencing innovation performance in higher education institutions, The Learning Organization, Vol. 27 No. 4, pp. 365-378, doi: 10.1108/TLO-12-2018-0205
Badri, M.A. and Abdulla, M.H. (2004), Awards of excellence in institutions of higher education: an AHP approach, International Journal of Educational Management, Vol. 18 No. 4, pp. 224-242, doi: 10.1108/09513540410538813
Barney, J.B. (1991), Firm resources and sustained competitive advantage, Journal of Management, Vol. 17 No. 1, pp. 99-120
Bazeley, P. (2010), Conceptualising research performance, Studies in Higher Education, Vol. 35 No. 8, pp. 889-903, doi: 10.1080/03075070903348404
Bendermacher, G.W.G., Oude Egbrink, M.G.A., Wolfhagen, I.H.A.P. and Dolmans, D.H.J.M. (2017), Unravelling quality culture in higher education: a realist review, Higher Education, Vol. 73 No. 1, pp. 39-60, doi: 10.1007/s10734-015-9979-2
Brittingham, B., Harris, M.J., Lambert, M., Murray, F., Peterson, G., Trapnell, J., Vlasses, P., Wheelan, B., Wolff, R., Zlotlow, S. and Eaton, J. (2010), The Value of Accreditation, Council for Higher Education Accreditation, Washington, DC, p. 5
Brown, William O. 2001. Faculty Participation in University Governance and the Effects on University Performance. Vol. 44
Chang, Y., Lin, K. and Tu, T. 2016, The impact of AACSB Accreditation On Business School Students In Taiwan, Asia-Pacific Education Researcher, Vol. 25 No. 4, pp. 615-625, doi: 10.1007/s40299- 016-0289-y
Dicker, R., M. Garcia, A. Kelly, and H. Mulrooney. 2019. What Does ‘Quality’ in Higher Education Mean? Perceptions of Staff, Students and Employers. Studies in Higher Education 44(8):1425–41. doi: 10.1080/03075079.2018.1445987
El-Hilali, Nabil, Sara Al-Jaber, and Lina Hussein. 2015. Students’ Satisfaction and Achievement and Absorption Capacity in Higher Education. Procedia - Social and Behavioral Sciences 177:420–27. doi: 10.1016/j.sbspro.2015.02.384
Goos, Maarten, and Anna Salomons. 2017. Measuring Teaching Quality in Higher Education: Assessing Selection Bias in Course Evaluations. Research in Higher Education 58(4):341–64. doi: 10.1007/s11162-016-9429-8
Gupta, Pooja, and Aarti Mehta Sharma. 2014. A Study of the Impact of Corporate Governance Practices on Firm Performance in Indian and South Korean Companies. Procedia - Social and Behavioral Sciences 133:4–11. doi: 10.1016/j.sbspro.2014.04.163
Henri, Jean François. 2006. Management Control Systems and Strategy: A Resource-Based Perspective. Accounting, Organizations and Society 31(6):529–58. doi: 10.1016/j.aos.2005.07.001
Hilman, H., Abubakar, A. and Kaliapan, N. 2017, The Effect of Quality Culture On University Performance, Journal of Business and Retail Management Research, Vol. 11 No. 4, pp. 25-33, doi: 10.24052/jbrmr/v11is04/teoqcoup
Ke, S., Lin, W. and Tsai, C. 2016, Research Performance of AACSB Accredited Institutions in Taiwan: Before Vs After Accreditation, SpringerPlus, Vol. 5 No. 1285, p. 10, doi: 10.1186/s40064-016-2934-6
Kim, T. 2008. Changing University Governance and Management in the UK and Elsewhere under Market Conditions: Issues of Quality Assurance and Accountability.” Intellectual Economics 8011(2)
Koskei, R., Katwalo, A.M. and Asienga, I. 2015, Influence of quality culture on performance of research institutions in Kenya, African Journal of Business and Economic Research, Vol. 10 No. 1, pp. 25-54, available at: https://hdl.handle.net/10520/EJC171071
Kumar, P., Shukla, B. and Passey, D. 2020, Impact of Accreditation On Quality And Excellence Of Higher Education Institutions, Investigacion Operacional, Vol. 41 No. 2, pp. 151-167
Makhoul, S.A. (2019), Higher education accreditation, quality assurance and their impact to teaching and learning enhancement, Journal of Economic and Administrative Sciences, Vol. 35 No. 4, pp. 235-250, doi: 10.1108/jeas-08-2018-0092
Martinez-Campillo, Almudena, and Roberto Fernandez-Gago. 2011. Diversification Strategy, CEO Management Style and Firm Performance: An Application of Heckman’s Two-Stage Method. Quality and Quantity 45(1). doi: 10.1007/s11135-009-9290-3
Muktiyanto, Ali, Ancella Anitawati Hermawan, and Rini Dwiyani Hadiwidjaja. 2020. The Role of Management Control Systems in the Performance of Higher Education through Good University Governance. Vol. 13
Nguyen, H.C. and Ta, T.T.H. 2017. Exploring Impact Of Accreditation On Higher Education In Developing Countries: a Vietnamese View, Tertiary Education and Management, Vol.24 No.2, pp.1-14, doi: 10.1080/13583883.2017.1406001
Quyen, Do Thi Ngoc. 2014. Developing University Governance Indicators and Their Weighting System Using a Modified Delphi Method. Procedia - Social and Behavioral Sciences 141:828–33. doi: 10.1016/J.SBSPRO.2014.05.144
Samimi, Ahmad Jafari, Mohiddin Ahmadpour, and Saman Ghaderi. 2012. “Governance and Environmental Degradation in Mena Region.” Procedia - Social and Behavioral Sciences 62:503–7. doi: 10.1016/J.SBSPRO.2012.09.082
Sanyal, B.C. and Martin, M. 2007. Quality assurance and the role of accreditation: an overview, Higher Education in the World 2007: Accreditation for Quality Assurance: What Is at Stake, 2nd ed., Palgrave Macmillan, pp. 3-17, available at: https://upcommons.upc.edu/handle/2099/8095
Sharma, M. 2018, Developing Quality Culture Through Accreditation, International Journal of Research in Social Sciences, Vol. 8 No. 7, pp. 264-270
Terra, J.D.R. and Berssaneti, F.T. 2017, Hospital accreditation and its impacts on quality culture, International Joint Conference -, pp. 325-332, doi: 10.1007/978-3-319-93488-4_36
Ulker, N. and Bakioglu, A. 2018, An International research on the influence of accreditation on academic quality, Studies in Higher Education, Vol. 44 No. 9, pp. 1507-1518, doi: 10.1080/03075079.2018.1445986
Wernerfelt, B. (1984), A Resource-Based View of The Firm, Strategic Management Journal, Vol. 5 No. 2, pp. 171-180
Wentworth, Diane Keyser, and June H. Middleton. 2014. Technology Use and Academic Performance. Computers and Education 78:306–11. doi:10.1016/j.compedu.2014.06.012
Yaakub, Muhammad Hafiz, and Zainal Abidin Mohamed. 2020. Measuring the Performance of Private Higher Education Institutions in Malaysia. Journal of Applied Research in Higher Education 12(3):425–43. doi: 10.1108/JARHE-10-2018-0208
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