E-kiosk dan Pelatihan Konten Digital Instagram untuk Peningkatan Layanan Kesehatan Klinik
Abstract
Abstract
The public health index is part of the Regional Government's plan, also the Sustainable Development Goal number 3. To assist public health improvement, a community service was carried out with partner Citra Sehat Clinic, Sadang Serang, Bandung City. The activity was carried out through preparation, implementation, and evaluation. The preparation stage was conducted through surveys, observations, literature collection, and interviews. The implementation phase consisted of installing furniture and tools, workshops on the use of tools and queuing systems, and optimizing the use of social media. The evaluation stage was in the form of questionnaire feedback to partners. All stages were carried out collaboratively involving interior design, visual communication design, and information technology (IT). The results of the service are in the form of an e-kiosk, examples of social media content, and training. Efforts to improve public health in the digital era must use technology for data storage and public health media literacy. Design and IT collaboration can provide comprehensive solutions to problems in society. The provision of design and IT-based facilities needs to be accompanied by training on their use to be sustainable.
Keywords: design, information technology, clinic, public health
Abstrak
Indeks kesehatan masyarakat merupakan bagian dari RKP Pemerintah Daerah, juga tujuan Sustainable Development Goals nomor 3. Dalam rangka membantu upaya peningkatan kesehatan masyarakat, dilakukan pengabdian masyarakat dengan mitra Klinik Citra Sehat Sadang Serang, Kota Bandung. Pengabdian masyarakat dilakukan melalui tahapan persiapan, pelaksanaan, dan evaluasi. Tahap persiapan berupa survey, observasi, pengumpulan literatur, dan wawancara. Tahap pelaksanaan terdiri dari kegiatan pemasangan mebel dan alat, workshop penggunaan alat dan sistem antrian, serta optimasi penggunaan media sosial. Tahap evaluasi berupa kuisioner feedback kepada mitra. Seluruh tahapan dilakukan secara kolaboratif melibatkan ilmu desain interior, desain komunikasi visual, dan teknologi informasi (IT). Hasil pengabdian berupa e-kiosk, contoh konten media sosial, dan pelatihan. Upaya peningkatan kesehatan masyarakat di era digital perlu memanfaatkan teknologi untuk penyimpanan data dan media literasi kesehatan masyarakat. Kerjasama desain dan IT mampu memberikan solusi komprehensif pada permasalahan di masyarakat. Pemberian fasilitas berbasis desain dan IT perlu disertai dengan pelatihan penggunaannya agar dapat berkelanjutan.
Kata kunci: desain, teknologi informasi, klinik, kesehatan masyarakat
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References
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